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FORUMS Photography Talk by Genre Weddings & Other Family Events Talk 
Thread started 25 Oct 2010 (Monday) 13:45
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bdpaco
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Oct 25, 2010 13:45 |  #1

Right now I get 50% when the client places their order and the balance when they pick them up...
I was just wondering what everyone else does..and how you feel about drop shipping straight from the lab.. I am still pretty new dealing with prints so I am hesitant to drop ship, I want to double check the print before my client sees it..am I just being paranoid or just playing it safe?


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RobKirkwood
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Oct 26, 2010 05:01 |  #2

100% upfront, and we print ourselves, so we know what the quality is like.

Rob




  
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sapearl
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Oct 26, 2010 06:00 |  #3

I never drop ship from the lab - it comes straight to me for inspection, then I either have the client pick it up if they're local, or I mail it and charge them s/h. When they order off my site, they send me a check for the full amount, attached to the order form.


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Peacefield
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Oct 26, 2010 09:20 |  #4

100% up front. I prefer to see them first, but will drop ship if it's the right thing to do for a specific circumstance. If you drop ship and are using a lab that's available to the consumer like Mpix, you'll want to be sure they ship it without any lab markings.


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caught14
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Oct 26, 2010 15:51 as a reply to  @ Peacefield's post |  #5

100% up front.

I used to inspect everything at first, but not anymore as there are some cases where drop shipping is way easier. But only if your lab offers some kind of gift wrapping would I even consider it.

If you've worked with your lab enough you will know what to expect when ordering prints. Get yourself a calibration tool (I use Xrite Eye2) and download your lab's printer profiles if they have them for soft proofing in Photoshop. That way you can be confident that whatever you see on your screen is exactly what is printed at the lab.


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Jimconnerphoto
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Oct 26, 2010 17:15 |  #6

I do 50% up front too.
I also do my own printing on almost everything so no drop shipping.


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tim
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Oct 26, 2010 18:24 |  #7

I do what Stu does, but people pay online via paypal. I use photographers shopping cart, but if there was a good print fulfillment service here i'd use it, dealing with prints is very time consuming.


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sapearl
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Oct 26, 2010 18:48 |  #8

tim wrote in post #11170686 (external link)
I do what Stu does, but people pay online via paypal. I use photographers shopping cart, but if there was a good print fulfillment service here i'd use it, dealing with prints is very time consuming.

Not only is it time consuming but it's a little bit of a pain when people place small orders. My lab has a minimum or I have to eat an upcharge, so I tend to group orders together. I recall Tim you mentioned in the past that you have a minimum order requirment, and I'm liking that idea more and more now.


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caught14
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Oct 28, 2010 12:51 as a reply to  @ sapearl's post |  #9

I started doing minimum print orders too, mainly because the lab I use (WHCC) also has a minimum order price and it is time consuming to process them all on my end. Portrait sessions aren't an issue, but for weddings there's always the friend or relative that wants (1) 5x7 or (2) 4x6's or something like that. These are fine if I can group several of these orders together but I'm not always guaranteed that. If people don't quite meet the minimum order amount, then this "encourages" them to add a couple extra prints and increases the total order amount. This makes up for any sales I may lose from someone who only wants a couple small prints.


Colling Photography (external link)
Cameras & Lenses - Canon 5DMkII x 3 | 30D | 24
L | 35L | 45 TS | 50L | 85IIL | 135L | 16-35IIL | 24-105L | 70-200L
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bdpaco
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Oct 28, 2010 13:13 |  #10

Thanks for the advice..one more question, do you offer 4x6 prints? I try to stay away from them since I do offer x amount of high res images on a disk with some of my larger packages and for what I feel I should charge for them I feel like a thief compared to the .28 cents Wal mart and places charge. not really sure how to handle 4x6 sales I guess..


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angryhampster
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Oct 28, 2010 20:17 |  #11

bdpaco wrote in post #11182204 (external link)
Thanks for the advice..one more question, do you offer 4x6 prints? I try to stay away from them since I do offer x amount of high res images on a disk with some of my larger packages and for what I feel I should charge for them I feel like a thief compared to the .28 cents Wal mart and places charge. not really sure how to handle 4x6 sales I guess..



Show your customers the difference in quality in a wal-mart print and a lustre coated print from MPix or a similar lab.


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tim
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Oct 28, 2010 22:31 |  #12

sapearl wrote in post #11170813 (external link)
Not only is it time consuming but it's a little bit of a pain when people place small orders. My lab has a minimum or I have to eat an upcharge, so I tend to group orders together. I recall Tim you mentioned in the past that you have a minimum order requirment, and I'm liking that idea more and more now.

$50 minimum, plus $10 delivery. I would prefer a $100 minimum. My print orders have fallen 90% from where they were a few years ago, on average one print order per 2-3 weddings. It's almost not worthwhile putting them online, except I said I would, so of course I do.


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lapiqurestudios
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Oct 29, 2010 00:45 |  #13

does anyone here use Pictage? I really love the quality of their prints.


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caught14
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Oct 29, 2010 13:31 as a reply to  @ lapiqurestudios's post |  #14

Thanks for the advice..one more question, do you offer 4x6 prints? I try to stay away from them since I do offer x amount of high res images on a disk with some of my larger packages and for what I feel I should charge for them I feel like a thief compared to the .28 cents Wal mart and places charge. not really sure how to handle 4x6 sales I guess..

You can use this same argument for just about any size print -- it doesn't apply to just 4x6's.

You need to understand (and then educate your clients) that what they are investing in isn't just the paper -- it's far more than that.


Colling Photography (external link)
Cameras & Lenses - Canon 5DMkII x 3 | 30D | 24
L | 35L | 45 TS | 50L | 85IIL | 135L | 16-35IIL | 24-105L | 70-200L
www.collingphotogaller​y.com (external link)

  
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bdpaco
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Oct 29, 2010 13:42 |  #15

Your right, I do need to educate them on what I put into the images.


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