Celtic Tiger wrote in post #11215223
If you want to get all legal, in the case of those that did order and were confirmed, a valid offer and acceptance was in effect. If the refurbs were there, theoretically one could have sued for specific performance (of course no one would for this amount of money).
The prevailing sentiment is simply...it is poor business practice. Goodwill has suffered w/r/t the people who were offered then denied. Some companies care about this, some don't. I guess we know which type Canon is.
Even if you place an order and provide compensation, they're still under no legal obligation to complete the transaction, so long as your payment is refunded. You can't go to a lawyer and say hey, they put a charge on my card, they canceled, and now I want to sue.
Unfortunately, we're talking about hundreds of dollars in difference--a refurb 24-105 is what, $800-$900? They caught the mistake, and I don't expect them to honor those kinds of losses. That wouldn't be goodwill--that'd be highway robbery
There really aren't too many companies that will honor obvious price mistakes that've been caught. Dell is by far the worst of the bunch. Amazon is the best--I've had them cancel one order on me because they ran out of stock and couldn't get more--and they actually gave me $25 credit as compensation.