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Thread started 06 Dec 2010 (Monday) 00:38
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I love B&H, but not their shipping to Alaska

 
Rafromak
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Dec 06, 2010 00:38 |  #1

I have been a loyal customer of B&H for years now, and have never had a bad experiences relating to the products they sell, customer service, and so forth. B&H is simply top notch in all respects, except as noted below.

In my view B&h is losing a lot of sales to Amazon and others who don't charge for shipping to Alaska, Puerto Rico, Hawaii, and other non-CONUS US lands. Several companies (Crutchfield, Amazon, Apple, etc., don't charge for shipping their products anywhere as long as it's US soil.

I really wanted to buy a Canon Pixma Pro 9000 from B&H, but shipping alone would have cost me $91.00, so I ended buying it from Crutchfield and saved over $59.00 plus the Canon Rebate. Crutchfield don't charge for shipping to Alaska even for large TV screens, and the same for Apple and their computers.The Canon EF-70-200mm F/4 USM costs $636.00 at both B&H and Amazon, and I am really debating on which company I will buy it from, because the Amazon's free shipping would save me $23.00. Maybe I am being to cheap? :D:D


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K6AZ
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Dec 06, 2010 00:44 |  #2

I won't ship anything heavy to AK or HI, It costs a fortune that buyers don't like to pay as your post demonstrates. $91 is actually pretty good for that printer, they must be getting a pretty good discount from UPS because of their volume.


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Rafromak
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Dec 06, 2010 00:55 |  #3

K6AZ wrote in post #11402584 (external link)
I won't ship anything heavy to AK or HI, It costs a fortune that buyers don't like to pay as your post demonstrates. $91 is actually pretty good for that printer, they must be getting a pretty good discount from UPS because of their volume.

A lot of companies ship free to Alaska and other non CONUS locations. Apple does it, Crutchfield does it, Amazon, etc. Adorama and B&H charge for shipping, however.

See...the thing about Alaska is as follows: a product that B&H may ship UPS or FedEx ground, because it's the cheapest, still arrives to Alaska within five days. Everything, except extremely heavy stuff that must be shipped via ships, trains, or trucks (things that weight hundreds of pounds, for example), is shipped via truck to a destination (airport) nearby, and the loaded on aircraft on the way to Alaska.

A can order an item from B&H USP Ground, or just Second-day, still take the same amount of time to arrive to my home in Alaska. I bought a 36-pound Macintosh computer from Apple, plus an Epson Workforse 615 printer from The Apple Store (online) November 26, and both were shipped FedEx ground. The printer was at my door step November 30th, and the computer December 2nd. The destination points were as follows: Somewhere in Canada, then straight to Fairbanks, Alaska, and finally to my home.

Large LCD screens can be quite heavy and bulky. Still, Amazon and Crutchfield don't charge for shipping these to Alaska. I have ordered 52" screens from Crutchfield this way.


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K6AZ
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Dec 06, 2010 01:08 |  #4

Just because they offer "free" shipping doesn't make it free. It may be to you but they make it up. You have your answer, use Amazon and the others that offer shipping to AK free. But as we know Amazon doesn't stock everything a photog might need.


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Ren ­ Tachino
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Dec 06, 2010 01:17 |  #5

Completely agree with you. It does suck when you live here in Hawaii and get none of the free shipping love the mainlanders get. I also choose Amazon in order to get the free shipping, but I don't like ordering lenses from Amazon because they suck at packaging even electronics. Thank goodness there was nothing wrong with the lenses I've ordered so far, but I wouldn't trust a 70-200mm f/2.8 with Amazon shipping; not for that price.




  
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StellaBlue71
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Dec 06, 2010 01:20 |  #6

I'd rather live and surf in Hawaii then get free shipping from B&H... Alaska, not so much..


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Andrushka
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Dec 06, 2010 03:58 |  #7

StellaBlue71 wrote in post #11402692 (external link)
I'd rather live and surf in Hawaii then get free shipping from B&H... Alaska, not so much..

LOL good perspective! haha


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tkbslc
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Dec 06, 2010 10:12 |  #8

K6AZ wrote in post #11402664 (external link)
Just because they offer "free" shipping doesn't make it free. It may be to you but they make it up. You have your answer, use Amazon and the others that offer shipping to AK free. But as we know Amazon doesn't stock everything a photog might need.

Amazon may have some deals or they just have the volume to eat it. B&H, while large for a photo store, is still tiny compared to many companies that sell online.

For B&H, Alaska is as far away and crosses as much international territory as shipping to Argentina. Hawaii is about as far away as Egypt and Norway.


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Addicted2EOS
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Dec 06, 2010 15:02 |  #9

Amazon has warehouses all over the country. They can ship from CA to HI/AK for a lot less!
B&H is only in NJ/NY. I can understand their position.


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bigcountry
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Dec 06, 2010 18:23 |  #10

i am pretty peed at mcdonalds. i was on kodiak island and there wasn't even a $1 value menu.


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Rafromak
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Dec 06, 2010 23:50 |  #11

StellaBlue71 wrote in post #11402692 (external link)
I'd rather live and surf in Hawaii then get free shipping from B&H... Alaska, not so much..

Good point, but at least for seven more years on my second work retirement, Alaska is the place for me (here is where my money is). Then I visit Hawaii during the winters. Flying form here to Hawaii is quite cheap.


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tkbslc
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Dec 07, 2010 00:01 |  #12

bigcountry wrote in post #11406543 (external link)
i am pretty peed at mcdonalds. i was on kodiak island and there wasn't even a $1 value menu.

Yeah, I liked when I was in Hawaii and Carls Jr. combo meals were $10


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K6AZ
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Dec 07, 2010 00:11 |  #13

tkbslc wrote in post #11408248 (external link)
Yeah, I liked when I was in Hawaii and Carls Jr. combo meals were $10

Good incentive to eat healthy. ;)


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Rafromak
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Dec 07, 2010 00:12 |  #14

tkbslc wrote in post #11404009 (external link)
Amazon may have some deals or they just have the volume to eat it. B&H, while large for a photo store, is still tiny compared to many companies that sell online.

For B&H, Alaska is as far away and crosses as much international territory as shipping to Argentina. Hawaii is about as far away as Egypt and Norway.

But as I said before, a lot of companies don't charge for shipping to Alaska, Hawaii, Puerto Rico, and other US locations. I mentioned Apple, Crutchfield, and Amazon, but there are others, including some that compete with Cabela's.

I have always ordered from B&H, but their shipping charges to Alaska are just too high. For example, can you imagine how much I would have to pay B&H for shipping a 52" TV screen to my home in Alaska? The same for the largest Apple Cinema computer screen (which B&H sell, too). The point I am trying to make is that B&H is losing a lot of business to the other companies I mentioned. The product itself costs the same as B&H than at those other stores (no difference). The only difference is the cost of shipping. In the case of the Pixma printer I purchased from Crutchfield, to buy it from B&H would have cost me $58.00 (give and take a dollar or two) more. Yes, the printer costs a little more at Crutchfield, but even so, with the free shipping I still can save some cash. The Canon rebate is still the same, however.


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tkbslc
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Dec 07, 2010 00:19 |  #15

Rafromak wrote in post #11408283 (external link)
But as I said before, a lot of companies don't charge for shipping to Alaska, Hawaii, Puerto Rico, and other US locations. I mentioned Apple, Crutchfield, and Amazon, but there are others, including some that compete with Cabela's.

I have always ordered from B&H, but their shipping charges to Alaska is just too high. For example, can you imagine how much I would have to pay B&h for shipping a 52" TV screen to my home in Alaska? The same for the largest Apple Cinema computer screen. The point I am trying to make is that B&H is losing a lot of business to the other companies I mentioned. The product itself costs the same as B&H than at those other stores (no difference). The only difference is in shipping cost.

It's a business decision, I guess. If you make $50 net profit on a monitor and then eat $75 in shipping, then that's the kind of sale you might not mind losing.

I can see how you are frustrated, but I can also see it from the business side. Some companies are eating the extra cost, that's all there is to it. It just depends on the company as to how much they are willing to lose to ship to AK and HI.


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I love B&H, but not their shipping to Alaska
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