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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 02 Jan 2011 (Sunday) 14:26
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Canon Loyalty Progam - Good and Bad

 
robrobin
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Jan 02, 2011 14:26 |  #1

Well after reading all the great feedback about the wonderful cameras POTN members have gotten from the CLP I decided to make the move. Simple transaction, nice customer service rep, fast shipping......everythi​ng was hassle free. The 7D arrived, sans the 1GB cards they promised, but in perfect condition. Just about 200 clicks but the body and everything else was pristine. The only problem is that I believe the sensor is defective. All pics have long lines in them from top to bottom. Everything looks like a corrugated box. At first I thought it was my lens, then the lcd but now I believe its the sensor or the electronic wiring/connection to the sensor. AF compared to my 5dII is lightning fast, ergonomics are better and weather proofing is good. Sorry to see it go. Not sure if I'll take the chance with another refurb after I send the one back. Here's a scan with the lines in it.

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Mk1Racer
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Jan 02, 2011 16:42 |  #2

So send it back and either get a refund or get another one. There are stories here about others that were sent back, as well as stories about 5Dii's that were sent back.


7D, BG-E7, BGE2x2 (both FS), 17-55 f/2.8 IS, 17-85 f/4-5.6 IS (FS), 50 f/1.8, 85 f/1.8, 70-200 f/2.8L IS Mk I, 70-300 f/4-5.6L, 550EX, Kenko Pro300 1.4xTC

  
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FragTek
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Jan 02, 2011 16:48 |  #3
bannedPermanent ban

I have been thinking about taking advantage of this program for a 50d or a 40d.... I would send it back and get another one and give it another shot. The prices are just too good and you get a short warranty.




  
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Sports_Dude
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Jan 02, 2011 16:56 |  #4

You have a 90 day warranty with the refurb so like mentioned above, send it back to canon for repair or another one.


Sports_Dude
7D Gripped | 17-55 f/2.8 IS | 70-200 f/2.8L IS | 100-400 f/4.5-5.6L IS II | 580EXII

  
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Stickman
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Jan 02, 2011 17:25 as a reply to  @ Sports_Dude's post |  #5

Send it back, it could easily happen with one bought from a brick and mortar store as well.


Stick
http://www.flickr.com/​photos/stickgunner/ (external link)

  
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jcpoulin
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Jan 02, 2011 17:32 |  #6

Stickman wrote in post #11559721 (external link)
Send it back, it could easily happen with one bought from a brick and mortar store as well.

It probably did!!!


1DX , 7D,16-35, 24-70 2.8II, 2.8L II, , 70-200 f2.8LII IS, 300 f2.8L IS, 500 f4 IS, 100-400L, Canon 100 2.8 macro, Canon 1.4X, 580ex, AB800X4
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www.capturingtimephoto​graphy.net (external link)

  
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robrobin
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Jan 02, 2011 17:51 |  #7

Oh yes, it could have happened no matter where I purchased it. I spoke to Canon and they said sometimes when cameras are returned they cannot recreate the issues they were returned for. So they test them as best they can and prepare them for refurbs. I would venture to guess that refurbs have a slightly higher defect rate than 1st production stuff. One of my work associates got a G11 from the CLP and the electronics went hair wire 30 day later. Thank god for the 90 day warranty.. I think the program is still better than buying a used camera. Mainly because of the warranty.......as someone mentioned you can't go wrong with the CLP pricing.




  
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robrobin
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Jan 04, 2011 22:05 |  #8

I was at my dentist office today and he got a 5DII when they were available through the CL program. After about a month he said he kept getting error messages when he changed lenses. He was outside the 14 day return window so it was sent in for repair. Got it back in about 10 days in perfect working order. Said it's been working fine ever since.

This was my second 7D and I've decided to send it back and look for a 1DMkIV. The AF is great on the 7D and from what I've read even better on the 1DMkIV....think I'd like to give it a try.




  
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FragTek
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Jan 04, 2011 22:09 |  #9
bannedPermanent ban

It's probably better to purposely wait till ur out of the 14 day window then send it in for repair. Then you know the problem has been addressed. Otherwise you could just get another one that they couldn't replicate the problem on and run in to problems down the road with it, potentially out of the 90 day warranty window. Repair seems the better option over an exchange.

On another note. Does anyone know if they have 40D's available still and what the current price is?




  
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prime80
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Jan 04, 2011 22:45 |  #10

Hey Robrobin, you live in Celebration, or just visiting? That shot was taken right around the corner from my house. :)


John
EOS R, 7D Mk II, EF 100-400 L IS II, EF 24-70 L II, EF 85 f/1.8, EF-S 10-18 IS STM, 580EX II, EOS M
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heykoolaid3
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Jan 04, 2011 23:12 |  #11

I've had my CLP 50D for over a year. Only 34 pix were taken with it when I got it from Canon. I sent in my Digital Rebel(1st edition). Call and swap your bad one out for a good camera!




  
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robrobin
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Jan 05, 2011 11:57 |  #12

John
I live in Windermere. My wife and I go to the Sunday market for vegetables, etc. Nice community..




  
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prime80
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Jan 05, 2011 20:54 |  #13

Cool...we've got some good friends that live in Windermere...


John
EOS R, 7D Mk II, EF 100-400 L IS II, EF 24-70 L II, EF 85 f/1.8, EF-S 10-18 IS STM, 580EX II, EOS M
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fourelements99
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Jan 05, 2011 21:18 |  #14

Congrats and enjoy your 7D. But I don't think 7D is a weather proof body. Only Canon's 1D series has the weather proof body.




  
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dzaneh
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Jan 05, 2011 23:01 |  #15

fourelements99 wrote in post #11582060 (external link)
Congrats and enjoy your 7D. But I don't think 7D is a weather proof body. Only Canon's 1D series has the weather proof body.

Magnesium body with shutter durability up to 150,000 cycles
The EOS 7D is constructed of the highest quality materials, to exacting standards to ensure unfettered performance at all times. For example, the shutter can shoot at speeds up to 1/8000 sec for 150,000 cycles; the chassis is built of lightweight and rigid magnesium, and the camera's seals are built to resist water and dust. This combination makes the EOS 7D will be ready for anything.


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