Lbsimon wrote in post #12414258
After posting an angry message regarding B&H not having a price guarantee policy (they originally refused to match a lower BestBuy sales price just three days later, they called me back, on the phone, and refunded the $150 difference between what I paid to them for my 60D, and the current price at BestBuy.
Thank you, B&H.
You're welcome, and I appreciate this apology. For others who may be curious -- B&H entertains price match inquiries every day. Each is routed through a sales manager specifically assigned to the task. We (of course) prefer to get questions of this nature before, rather than after, a transaction has been completed.
We say, "Yes," as often as we can and regret when circumstances oblige us to decline. As others here have noted though, we make no promises about a universal price-match policy. Each inquiry is considered individually.