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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 02 Jun 2011 (Thursday) 00:34
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Edited picturs look different on clients PC

 
gbpro1
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Jun 02, 2011 00:34 |  #1

How do you handle pictures that look different on a clients PC??
Ive been having issues lately with the pictures I take and edit for a client looking different on their PC. My computer is calibrated for my work area and I edit and save them with that color profile. I usually save them on a disk and give them to the client. Lately though I have been having issues where there is just too big of a difference between how they look on my PC compared to theirs. How does everyone else deal with this??


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philwillmedia
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Jun 02, 2011 01:29 |  #2

Educate them on why their monitor should be correctly calibrated and how to do it.


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jra
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Jun 02, 2011 10:01 |  #3

What color profile are you saving them to? For maximum compatibility, you should probably be using sRGB.




  
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tkbslc
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Jun 02, 2011 10:08 |  #4

philwillmedia wrote in post #12520626 (external link)
Educate them on why their monitor should be correctly calibrated and how to do it.

Somehow that doesn't seem likely.

I would just say that you calibrate for print accuracy and include a little disclaimer about how monitors and TVs can all have different color and brightness settings that you cannot account for.


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tricky500
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Jun 02, 2011 10:19 |  #5

gbpro1 wrote in post #12520461 (external link)
How do you handle pictures that look different on a clients PC??
Ive been having issues lately with the pictures I take and edit for a client looking different on their PC. My computer is calibrated for my work area and I edit and save them with that color profile. I usually save them on a disk and give them to the client. Lately though I have been having issues where there is just too big of a difference between how they look on my PC compared to theirs. How does everyone else deal with this??

What color profile are you using and what are they using to view the pictures?


- Paul

  
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Your ­ Story ­ Photoart
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Jun 03, 2011 01:06 |  #6

tkbslc wrote in post #12522205 (external link)
Somehow that doesn't seem likely.

I would just say that you calibrate for print accuracy and include a little disclaimer about how monitors and TVs can all have different color and brightness settings that you cannot account for.

this. I've had a couple clients ask over the years but I explain about the factor of monitors being different. similar to having to explain to clients why they'll probably get horrible looking prints if they take their disc to WalMart.


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Choderboy
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Jun 04, 2011 00:05 as a reply to  @ Your Story Photoart's post |  #7

Mention the issue and make a judgement on how interested client is in understanding and or taking steps to resolve. A minority will think your making excuses, some will just not understand, some will understand and just need some assistance to resolve themselves etc. It's a technical issue and people's attitudes and responses vary greatly.

You could have a file with links and info on calibration, colour profiles and management etc, even customize a little to suit clients expertise and equipment.


Dave
Image editing OK

  
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gbpro1
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Jun 04, 2011 01:18 as a reply to  @ Choderboy's post |  #8

I try to keep things simple for them by making sure everything is converted to jpegs and use sRGB. And open in Windows picture viewer another PC that hasnt been calibrated to see what they might look like to them. It just all seems to take so much time! But like someone else pointed out, a big issue is when they go to print them at the local walmart or Target and they look bad or chop of heads!! I always tell them if they want prints let me get them done and charge them just the retail price so at least they look right. I dont want them showing bad lookingpictures around and others associating it with my work! I thought all this digital stuff was supposed to make life easier!!! LoL :)


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ppchkn
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Jun 05, 2011 03:45 |  #9

tkbslc wrote in post #12522205 (external link)
I would just say that you calibrate for print accuracy and include a little disclaimer about how monitors and TVs can all have different color and brightness settings that you cannot account for.

i will definitively start doing that, great tip!


in advance... SORRY for my english =/ i know is not the best!

  
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kompressor
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Jun 05, 2011 04:08 |  #10

Is everyone selling their originals with no copyright???


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Village_Idiot
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Jun 06, 2011 14:19 |  #11

tkbslc wrote in post #12522205 (external link)
Somehow that doesn't seem likely.

I would just say that you calibrate for print accuracy and include a little disclaimer about how monitors and TVs can all have different color and brightness settings that you cannot account for.

And even if a client would miraculously want to spend the extra money and time to calibrate their monitor, there's no guarantee that they wouldn't have a TN panel that couldn't truly be accurately calibrated.


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Edited picturs look different on clients PC
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