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FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 11 Jul 2011 (Monday) 11:30
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G10 - 2 challenges

 
matt_walker
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Jul 11, 2011 11:30 |  #1

hi -

i have had the g10 for a few years and started to experience two problems the past couple of months. both of these problems seem to occur at random. sometimes i can simply turn the camera on and off a few times and they resolve themselves. sometimes i can't resolve it at all. any help would be really appreciated.

i will address both problems assuming the camera is in full auto mode (green)

the first problem:

i can turn the camera on. lens opens. but the lcd does not turn on. i am able to push the 'play' button to see photos previously taken but when i switch back to 'shoot' mode no display. i am not able to take photos when it does this. so, it's not that the display is simplt turned off, but the camera is not taking pictures (although the lens is open and everything else operates).

the second problem:

this started happening more and more frequently over the course of a few months and is now happening 90% of the time.

all photos are completely washed out. totally white if outside and nearly all white if inside. this is in auto mode. it's as if the white balance / auto exposure is completely off. but, this is in auto mode where the white balance can't be changed. as it is now, i can't take any photos with the g10.

thoughts? ideas? help?

thanks!




  
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corythosaurus
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Jul 11, 2011 12:16 |  #2

matt_walker wrote in post #12739467 (external link)
hi -

the first problem:

i can turn the camera on. lens opens. but the lcd does not turn on. i am able to push the 'play' button to see photos previously taken but when i switch back to 'shoot' mode no display. i am not able to take photos when it does this. so, it's not that the display is simplt turned off, but the camera is not taking pictures (although the lens is open and everything else operates).

Does the display button (DISP.)work?


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matt_walker
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Jul 11, 2011 12:33 as a reply to  @ corythosaurus's post |  #3

yes it does work.

currently: problem 1 is not present, but problem 2 is present.

i just tried recharging the battery, removing the sd card. no changes. still shooting very overexposed images.




  
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matt_walker
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Jul 11, 2011 12:48 as a reply to  @ matt_walker's post |  #4

this is an example of an indoor shot taken this morning - no flash, full auto.


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mrshobden
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Jul 11, 2011 16:24 |  #5

Just a thought, but have you accidently moved your exposure dial - it should be on zero. Check it isn't on plus 2 ! That could be the reason for overexposed pictures. Also, have you tried taking the same photos not using automode, ie on AV or P (no flash) and see if that helps too.


Linda

  
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matt_walker
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Jul 11, 2011 16:30 |  #6

thanks for the feedback linda - but alas the exposure dial is zero'd and tried on both AV and P to the same effect.




  
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eclipsechaser
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Jul 12, 2011 05:34 |  #7

matt_walker wrote in post #12739936 (external link)
this is an example of an indoor shot taken this morning - no flash, full auto.

if less light was going into the sensors would this cause this effect? are the sensors dirty or are you putting your finger on them?




  
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Tweet
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Jul 12, 2011 11:18 |  #8

I'm stumped... Does the camera work fine in the manual modes or AV or TV mode? I thought your ISO might have been high, but that's isn't the prob judging by the metadata




  
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matt_walker
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Jul 12, 2011 20:04 |  #9

@ tweet - unfortunately, no the camera does the same thing in AV / TV mode. really no matter what adjustments i try to make it does the same thing? or very near to it, sometimes slight variations in how washed out it is...




  
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Tweet
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Jul 14, 2011 14:34 |  #10

double check all of your settings and you might need to send to canon... try the ND filter.




  
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troymm
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Jul 14, 2011 17:01 |  #11

Set you iso on 100 and dial the exposure compensation to -2 and see if anything changes.


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G10 - 2 challenges
FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
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