duntov Senior Member 463 posts Joined Mar 2006 Location: Fussa, Japan More info | Jul 01, 2011 20:13 | #1 Took my 100-400 lens to the hospital yesterday for some fixing. They are going to recalibrate it and clean it for 23,000 yen. As long as nothing else is wrong that is how much it will cost. That is only about $300. Is that normal for that type of service? He asked me if I wanted them to fix it. I told him it doesn't do me much good broken. Fix it. Wish it was a little cheaper though. Anyone else have luck having that lens repaired? Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go
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HKGuns Goldmember  1,469 posts Joined May 2008 More info | Jul 01, 2011 22:37 | #2 Mine has never broken, but if it did I would spend the money to repair. I expect it will be as good as new.
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Snydremark my very own Lightrules moment More info | Jul 01, 2011 22:41 | #3 Sounds about right; mine took a tumble due to my not setting up a carry system correctly a while back and that's what the checkup and tuneup cost me. - Eric S.: My Birds/Wildlife
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Jul 02, 2011 05:31 | #4 Well, mine was shipped from the US to Japan. I'm guessing the flight for it was rough. Especially since it was shipped via US Postal Service. Guess I'll buy lenses locally next time. Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go
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Monito Senior Member  460 posts Likes: 2 Joined Jan 2005 Location: Halifax, NS, ex-California More info | Jul 02, 2011 05:40 | #5 What did they say was wrong with it? Canon System: fullframe DSLRs, lenses. Tripods, Alien Bees.
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rick_reno Cream of the Crop 44,642 posts Likes: 132 Joined Dec 2010 More info | Jul 02, 2011 08:39 | #6 duntov wrote in post #12692515  Well, mine was shipped from the US to Japan. I'm guessing the flight for it was rough. Especially since it was shipped via US Postal Service. Guess I'll buy lenses locally next time. I can't wait to see it when it is repaired though. It should be AWESOME!!! Being L glass, I hope they gave it a seat in first class.
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Jul 02, 2011 08:44 | #7 Monito wrote in post #12692522 What did they say was wrong with it? After some number of years the internal rubber or foam that holds the zoom position when you tighten the tension will wear and come out a bit. But the lens will still hold the position and function extremely well. They used the lens on one of their test camera and confirmed that the focus was indeed inaccurate. Hopefully when it is repaired they can let me know what the problem was. Hoping it doesn't get any more expensive. Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go
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Jul 14, 2011 17:57 | #8 Got the lens back. Believe it or not the final bill was lower than the estimate. I was surprised. Never seen that done in the states. I was quoted 23,000 yen and it came out to just below 18,000 yen. Savings of $63. I was ecstatic. Focus module was replaced and it seems to work a lot better. At the end of the month I am headed to a drifting event so I can see how it performs. I may check out a football game this Saturday as well. Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go
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Snydremark my very own Lightrules moment More info | Jul 14, 2011 18:13 | #9 'Grats! Hope things level out for you with it, then - Eric S.: My Birds/Wildlife
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vitacura Goldmember  1,514 posts Joined Nov 2009 Location: Tampa Bay, Fl More info | Jul 14, 2011 21:44 | #10 |
Canon's base charge out rate for any kind of repair service is around $250. Your price fits within that ball park. I'm in Canada. Isn't that weird!
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