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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 01 Jul 2011 (Friday) 20:13
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100-400 lens focus

 
duntov
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Location: Fussa, Japan
     
Jul 01, 2011 20:13 |  #1

Took my 100-400 lens to the hospital yesterday for some fixing. They are going to recalibrate it and clean it for 23,000 yen. As long as nothing else is wrong that is how much it will cost. That is only about $300. Is that normal for that type of service? He asked me if I wanted them to fix it. I told him it doesn't do me much good broken. Fix it. Wish it was a little cheaper though. Anyone else have luck having that lens repaired?


Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go

  
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HKGuns
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Jul 01, 2011 22:37 |  #2

Mine has never broken, but if it did I would spend the money to repair. I expect it will be as good as new.




  
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Snydremark
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Location: Issaquah, WA USA
     
Jul 01, 2011 22:41 |  #3

Sounds about right; mine took a tumble due to my not setting up a carry system correctly a while back and that's what the checkup and tuneup cost me.


- Eric S.: My Birds/Wildlife (external link) (7D MkII/5D IV, Canon 10-22 f/3.5-4.5, Canon 24-105L f/4 IS, Canon 70-200L f/2.8 IS MkII, Canon 100-400L f/4.5-5.6 IS I/II)
"The easiest way to improve your photos is to adjust the loose nut between the shutter release and the ground."

  
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duntov
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Jul 02, 2011 05:31 |  #4

Well, mine was shipped from the US to Japan. I'm guessing the flight for it was rough. Especially since it was shipped via US Postal Service. Guess I'll buy lenses locally next time.

I can't wait to see it when it is repaired though. It should be AWESOME!!!


Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go

  
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Monito
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Jul 02, 2011 05:40 |  #5

What did they say was wrong with it?

After some number of years the internal rubber or foam that holds the zoom position when you tighten the tension will wear and come out a bit. But the lens will still hold the position and function extremely well.


Canon System: fullframe DSLRs, lenses. Tripods, Alien Bees.
Always learning and striving to make better photographs.

  
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rick_reno
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Jul 02, 2011 08:39 |  #6

duntov wrote in post #12692515 (external link)
Well, mine was shipped from the US to Japan. I'm guessing the flight for it was rough. Especially since it was shipped via US Postal Service. Guess I'll buy lenses locally next time.

I can't wait to see it when it is repaired though. It should be AWESOME!!!

Being L glass, I hope they gave it a seat in first class.




  
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duntov
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Jul 02, 2011 08:44 |  #7

Monito wrote in post #12692522 (external link)
What did they say was wrong with it?

After some number of years the internal rubber or foam that holds the zoom position when you tighten the tension will wear and come out a bit. But the lens will still hold the position and function extremely well.

They used the lens on one of their test camera and confirmed that the focus was indeed inaccurate. Hopefully when it is repaired they can let me know what the problem was. Hoping it doesn't get any more expensive.


Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go

  
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duntov
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Location: Fussa, Japan
     
Jul 14, 2011 17:57 |  #8

Got the lens back. Believe it or not the final bill was lower than the estimate. I was surprised. Never seen that done in the states. I was quoted 23,000 yen and it came out to just below 18,000 yen. Savings of $63. I was ecstatic. Focus module was replaced and it seems to work a lot better. At the end of the month I am headed to a drifting event so I can see how it performs. I may check out a football game this Saturday as well.


Canon 7D,Canon 5D, Canon 40D, Canon Rebel XT, Canon 85 1.8, Canon 50 1.4 Canon 100-400 mm L, Canon 70-200 F4 L, Canon 17-40 F4 L, Canon 24-70 F2.8, Canon 100 Macro 2.8, Speedlite 430EX (X 2), Elinchrom D-Lite 4 set to go

  
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Snydremark
my very own Lightrules moment
18,495 posts
Gallery: 47 photos
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Location: Issaquah, WA USA
     
Jul 14, 2011 18:13 |  #9

'Grats! Hope things level out for you with it, then :)


- Eric S.: My Birds/Wildlife (external link) (7D MkII/5D IV, Canon 10-22 f/3.5-4.5, Canon 24-105L f/4 IS, Canon 70-200L f/2.8 IS MkII, Canon 100-400L f/4.5-5.6 IS I/II)
"The easiest way to improve your photos is to adjust the loose nut between the shutter release and the ground."

  
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vitacura
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Location: Tampa Bay, Fl
     
Jul 14, 2011 21:44 |  #10

Glad to hear you got the lens back!


Gear & Feedback

  
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AbPho
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Jul 14, 2011 22:19 as a reply to  @ vitacura's post |  #11

Canon's base charge out rate for any kind of repair service is around $250. Your price fits within that ball park.

Hope you get it back soon.

CheerS!


I'm in Canada. Isn't that weird!

  
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100-400 lens focus
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