Should I charge to remove my watermark and high-res photo

Hi guys,
I am an newbie in this forum.Hope I can ask this question here.

I started this photography biz about 2 years ago. I did a photo session in favor a friend who asked my help for her project. She is new friend who is completely oblivious to the fact that this is what I do for a living. Initially I gave her 20 pics (with watermark), then she wanted all the photos that I took on the day.In order to avoid more drama, I gave all despite my explanation that is not possible due to professional reason.

Fast forward today, she wants me to take down all the watermark and some of the pics in high-resolution since she's going to make them into promotional items. What should I do now? I feel she's disrecpetful and being inconsiderate

Any input is appreciated

I think the key word here is "as a favor for a friend." How much of your business are you willing to give away for free to a friend? Not knowing any more details about your relationship with this "friend," it's tough for me to give advice.

Personally, I wouldn't hesitate to give away everything to a close friend... but he also wouldn't hesitate to, say, spend all day Saturday to help me build a brick-and-mortar firepit in the backyard, in 90-degree weather. That's just the kind of relationship I have with my close friends.

If the "friend" is actually more like an "acquaintance," then I might not be so generous.

Also, in retrospect, I wouldn't have given her ALL the images on a disc. 20 pictures from a photoshoot is more than enough. If you take 200 shots, and 20 of them are GREAT and the rest are average - do you want to tell the whole world that you got lucky and got great images 10% of the time, but 90% of your work is merely average? Not me, that's for sure. The 180 "average" images should have been deleted or archived right away, never again to see the light of day. The photoshoot resulted in 20 great images, the rest were just chaff.

If you are going to succeed in making a profit, let alone a living you are going to have to deal with drama. Some people are grinders who keep coming back for just one more free favor. I only do free or at my cost work for close family or a friend who as Nathan describes would drop everything to come and help you out for a day.

Promotional means just that !!.
You will have to charge the friend for full usage of YOUR images simple.
If you dont then the friend will keep coming back for more freebies, and you will keep coming up with excuses.

Thank you for the responsed!
No, this person is not close friend - we got acquainted several months ago.I did explained to her bout the number of pics I gave to her but she is very passive agressive (if that is the right word) hence I watermarked and gave a low res.

I am not sure what is the right number (fee) or professional reply to this person. What is the right number ? Is there a such a thing to charge for removing watermark or high-res photos?

butugly wrote in post #12826008
Promotional means just that !!.
You will have to charge the friend for full usage of YOUR images simple.
If you dont then the friend will keep coming back for more freebies, and you will keep coming up with excuses.

That is what I need to work on the most

You've been in business for 2 years and you don't know what you charge?

petitnoni wrote in post #12825204
I did a photo session in favor a friend who asked my help for her project.

You agreed to help her for a project and should give her non-watermarked images for the project. Anything else is extra.

If you do this for a living, how have you not run into this problem before???

nrowensby wrote in post #12826199
You've been in business for 2 years and you don't know what you charge?

I do know my charge per session but not in this case ... I was referring bout removing the watermark and the request bout the high-res
I never encounter where "friend" abusing the favor

emelvee wrote in post #12826222
If you do this for a living, how have you not run into this problem before???

no

D Thompson wrote in post #12826219
You agreed to help her for a project and should give her non-watermarked images for the project. Anything else is extra.

I am not very strong towards people that I know
She didn't want just the best 20 I gave her - she asked for all. I did give all to her (long story) I was hoping too that I am done with this person
But it's not

If you want "done with her" just charge her twice your normal session fee and be done with her.
After all what will she say "thats to much" in which case tell her to get them redone by someone else.
Dont lose sleep over it.

petitnoni wrote in post #12826271
I am not very strong towards people that I know
She didn't want just the best 20 I gave her - she asked for all. I did give all to her (long story) I was hoping too that I am done with this person
But it's not

Well then you are just going to have to stand your ground and be assertive and say what you are willing to do. What would have avoided this whole situation was if you would have put out all that you were willing to do at the beginning. Now she's just seeing how much she can get from you.

butugly wrote in post #12826286
If you want "done with her" just charge her twice your normal session fee and be done with her.
After all what will she say "thats to much" in which case tell her to get them redone by someone else.
Dont lose sleep over it.

yes yes - I should'nt lose sleep over this matter