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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 04 Aug 2011 (Thursday) 06:56
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Big up Canon CPS UK.

 
murkeywaters
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229 posts
Joined Feb 2009
     
Aug 04, 2011 06:56 |  #1

Just had my first experience using Canon professional services (CPS), all I can say is WOW..
My 24-105 F4 IS gave up on me during a recent wedding and as this is a really busy time for us wedding photographers I needed it repaired ASAP but I did have a 24-105 to borrow for a wedding or two from a friend.

After a email and call to Canon at Elstree service centre I sent off the lens on Monday had a call on Tuesday confirming they had received it and a standard charge was needed at £104.00 whatever the repair!

Had a email and text on Wednesday saying the lens had been repaired and had been sent out via UPS with tracking info.

Just got the lens delivered very well packed with a receipt explaining what had been replaced and to be honest the lens feel like new as the zoom is more firm again and overall looks as if its been cleaned and serviced.

For £104.00 I think this is very good service and being a gold CPS member they did get it sent back to me in the 3 day time frame.

Thank you Canon, one impressed CPS member.


The camera is just a storage box, it's the gLass in front that makes the image...

  
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rick_reno
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Aug 04, 2011 11:15 |  #2

Thats great service




  
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ukcyberboy
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613 posts
Joined Mar 2010
Location: Liversedge
     
Aug 05, 2011 03:53 |  #3

I can only add to how good they are after a repair to the mirror box on my 1D.


Body | Canon 6D |
Lens | Yongnuo 50mm 1.8 |
Lens | Canon 28-70 2.8 L |
Lens | Canon 70-200is F4 L |
Lighting | Yongnuo YN600RX |
Accessories | Various Bits |​

  
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snaphappyphotography
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251 posts
Joined Dec 2010
Location: Olive Branch, Ms
     
Aug 05, 2011 10:46 |  #4

I'm a gold member as well and was very excited to read your post! This is outstanding!


D800, D700, MB D10, 85 1.4G, 70-200 2.8G VR II, 16-35 f4G VR II, 60 2.8G Micro, SB 910 (x4), SB 900, Radio Popper PX Trans (x2), Radio Popper PX Rec (x3)

  
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Big up Canon CPS UK.
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
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