Buyer: Me, Crash331
Seller: Jersey devil
Item: Canon 17-55 f2.8 IS
Item was stolen during shipping, received an empty box. Jersey devil was more than helpful with getting the correct USPS forms and getting a claim started. It ended up taking about 3 months and 2 appeals, but I finally got the item cost reimbursed.
Jersey devil was great, USPS not so much.