How many other retailers only give secret discounts only to customers that know about them?
Best Buy customers are the stupids who don't realize how far they are getting bent over at the door. I bet if most people quit paying for black tie plans, ridiculous PC repair costs and $80 monster cables then Best Buy would end up like Circuit City. Unfortunately most people tend to think overpaying to gain rewards points so they can obtain more overpriced products = real savings.
What do you mean secret discounts? I was referring to the employees who choose to NOT take care of the customer or don't fully understand the procedures. What did I say that made you think about 'secret discounts'?