5DMII trouble shooting need other owners to test something?

I have always used this method when i had the 7D and now the 5DMII using the usb cable to get my images off my camera and drag and drop... Then format when i know they all on the computer.. on camera or computer it really doesn't matter.
So for the last week i have been getting the err 80 code camera locks up totally and i have to pull the batteries out of the grip for a few minutes and then re install to get the camera to basically boot up again.. Just upgraded firmware from 2.07 to 2.09 tonight!

I have a Canon BG-E6 grip and canon batteries fully charged on the 5dmII
SanDisk Extreme UDMA 60MB/s 32gb card.. Not the problem!


I need some others to try this out and tell me if they get this same message?

First: plug the usb cable into the 5DMII and turn the camera on to get into the card..
I need to know if you could get in?

I am sure i used to do it this way but it seems i can only do it by turning the camera on first then plugging the usb in?

I haven't had this camera that long and really dislike the idea of sending it off so soon to a canon tech bench

Have you tried it without the grip and are we sure it's a genuine one?

Everything is genuine i don't use crap its all canon!
Took the grip off it loads and after a reset time with batteries out it will load up again...

I am wondering since its been awhile if when i plug the usb cable in if it was before or after the camera was turned on?


It seems that i have to turn the camera on then plug the usb cable to get into the card to transfer..

If i plug the usb cable in and then turn the camera on the camera just jamms then pops the err 80 code..
What i need to know is if others get the same thing?
If so its a canon possible firmware glitch?
If no one else its my camera and should be going back to canon for some fixing!
I am scouring for an answer right now and can find everyone blaming the cards and my card is not faulty!

Totally stressing out right now.. Will be gone soon for 6 weeks to work out in the bush and this will be an on going thing so i will have little time to be testing and troubleshooting a camera throwing issues! kinda choked !

No issues, tried plugging it in first w/ camera off. Turn camera on and it appears in my computer, same with plugging it in while the camera is no. No errors.

Try it w/o the card in.

has anyone else had this issue err80?

i really dont want to send in

Just send it in already - what you are experiencing is not normal. The earlier you get it to Canon the sooner you'll have it back. Oh, and buy a card reader - it's faster and safer!

5Dmaniac wrote in post #13054822
Just send it in already - what you are experiencing is not normal. The earlier you get it to Canon the sooner you'll have it back. Oh, and buy a card reader - it's faster and safer!

Yep, last thing you want is a broken/worn USB port on the camera.

Omg i hate this first a faulty hot pixel 7d and now a faulty usb port or whatever it is 5dm2 piss me off
The 5DMII has minimal hours on it practically brand new!

Hate to say this but i am seriously thinking about dumping the gear and just giving up on canon at this point..
I will be away for 6 weeks and back for 2 this will be an ongoing thing for me and to have a camera i will have to send away and possibly not get fixed the first time my warranty will be eaten up soon enough..
Hmmmmmm is it really worth the headache?

I'm having trouble with your original statement. Did you use to have the same problem with a 7D, do you still have the 7D?

What OS are you using?

-Have you tired a different card
-Different cable
-Different computer

Sounds like a camera issue but let's eliminate all the possible variables.

Seems like you have bad luck or there is something your not disclosing fully.

Maybe you got the Tsunami specials.

Have you tried using a completely different USB port (or better yet, a different computer)? Perhaps there is something funny going on with the USB port. Don't just switch to the port next to the one you were using, if using a front port try a rear one etc. And different cable, like mentioned.

I asked others to see if by connecting the usb cable first then turning the camera on if another 5dmII jams up?
Mine does everytime but will not when i turn the camera on then usb in???
Does this with the grip on and off!
My card is not the issue that was the first thing ruled out
This is the only issue i have right now and wondering if this is an issue?

My 7D had hot pixels i returned it/ the 5DMII is relatively new.
I have used other computers and USB ports and looked to see if somehow a driver got updated -not!
So i am left wondering whats what? Loads on my mind these days so i am forgetting things!

I trouble shoot things well not stupid i have eliminated all the possible variables, i am trying to rule out the plugging in the usb first then turn on the camera!
I am so totally lost here?
I have no idea i found a blog about the BG-E6 grip causing err80's? So many bloody things to troubleshoot

hey jacky i just plugged the usb then turned the camera on, no error code. used the BG-E6 and canon batteries too. it just started DPP and EOS utility.

Okay something is totally up with this then oh man where is the best place to send my camera to get proper fixing done? I have heard some bad reviews about the Canadian one so.........
I cannot go back to the store that i bought it from long story they sold me a camera with many miles on it for full price when i found out i totally flipped my lid! They dislike me to say the least!

Is that the one thats giving you issues?