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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 21 Sep 2011 (Wednesday) 20:41
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Just venting about bad luck

 
DoobieNaq
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Sep 21, 2011 20:41 |  #1

I have been enjoying my Xsi for about 2 years and getting better shots every day. With this added success, I have been wishing for a better body and new glass, but my wife insisted that we needed other things for the house before I could get a new camera. As my luck would have it, just a couple weeks ago my Xsi just up and died. When I called canon to get the camera fixed, I was influenced to listen to the CLP pitch. I loved it and was able to convince my wife that it would actually save money if she would let me upgrade to a 50d kit because I could get a better lens and camera for much less than what it would cost if I got the Xsi fixed (because I would still want a new camera and even better glass). She agreed and my 50d kit arrived today. Imagine my happiness... right up until I inserted the battery to again find no power, which was the same problem that I had with the Xsi. I have already spoken to the Canon service department, and they will get it fixed under warranty - but still a complete buzz kill.

Trying to stay positive, but at this point I must say that I'm a little disappointed with Canon. So if you have any positive stories about Canon or your gear, I'd love to hear it about now.


50D
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babel_fish
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Sep 21, 2011 20:49 |  #2

DoobieNaq wrote in post #13142106 (external link)
complete buzz kill.

I bet.


"The time you enjoy wasting is not wasted time." -Bertrand Russell
"dude, are you even paying attention!,
Mike

  
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Naturalist
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Sep 21, 2011 20:55 |  #3

1. Charge the batteries.

2. Live for you and not the wife - unless she is making >$100K per year more than you, then she has the rule.


Doug
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Canonero
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Sep 21, 2011 21:01 |  #4

Just look at the bright side. You still get it fixed for free.




  
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DoobieNaq
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Sep 21, 2011 21:15 |  #5

Yeah, I'm trying to look at that positive note - fixed for free. I was always a little weary about getting refurbished equipment, but I would imagine Canon would be the best people to put my broken piece. Are there any people pleased with a refurbished camera?

BTW Naturalist, the wife and I are both teachers and don't make near 100k together, so she's the rational partner of the relationship and she's usually right, but I'll never tell her that.


50D
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rick_reno
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Sep 21, 2011 21:30 |  #6

You'll have a new improved camera, it'll just take a little longer than you hoped for.




  
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birder_herper
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Sep 21, 2011 21:34 as a reply to  @ rick_reno's post |  #7

I had a dead camera before...until I realized there is a cell battery located within the camera as well. If that goes bad, it's only a couple dollars to fix.




  
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Rolfe ­ D. ­ Wolfe
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Sep 21, 2011 21:37 |  #8

birder_herper wrote in post #13142455 (external link)
I had a dead camera before...until I realized there is a cell battery located within the camera as well. If that goes bad, it's only a couple dollars to fix.

So if that battery goes bad and you insert a fully charged battery pack, it will not power up?

Interesting.


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MilesW
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Sep 21, 2011 21:45 |  #9

The real problem as I see it is with the fact they send a supposed refurbish unit out that was apparently never check for proper function. Makes you wonder about the term refurbished. More like recycled with the hope it is still good.


20D Canon EFS 17-85IS, 70-2001:4 L IS, Macro 100 F2.8, Canon 50 1.4Canon ext EF 1.4X II

  
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DoobieNaq
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Sep 24, 2011 10:37 |  #10

Naturalist you were right - I checked both the camera and the battery with a friend's camera and battery, and it turns out that the NEW battery that came with the refurbished camera was DOA. It doesn't take a charge or power up any camera; Canon is shipping me a new one. This definitely restores my faith in Canon, but I still have to wait to enjoy the 50d.


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Codda
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Sep 24, 2011 11:29 as a reply to  @ DoobieNaq's post |  #11

Many people buy refurbished...I bought a Canon 550d last year from Adorama...It was flawless upon arrival...and still functions as new...I'd do it again no sweat. Funny thing...I'd buy from them or BH before I'd buy from Canon direct...they actually have a better warranty.




  
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johneo
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Sep 24, 2011 11:40 |  #12

DoobieNaq wrote in post #13142346 (external link)
Are there any people pleased with a refurbished camera?

I've bought two refurbs ... 10D, in '07 and 5D in '09 (I think?) ... from Adorama and would not hesitate to buy another. Both came in new like condition, both still work flawless! My next camera will likely be a refurbed 5DMKII at some point.

So it sounds like it was the batteries in both? Weird! Could it be the charger?


2 - 5DMKII's, Powershot SX 150 IS
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Trique ­ Daddi
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Sep 24, 2011 14:22 |  #13

Happy Shooting!


Canon 7DMKII,7D 40D, 20D, CANON 100-400mm IS 4.5/5.6L, Canon 70-200mm 2.8L, Canon 50mm 1.8, Canon 100mm 2.8 macro, Kenko Extension Tubes, Sigma 17-50mm F2.8 EX DC OS, 580EX II Flash,Gittos MH 5580 monopod, Thinktank Airport Takeoff.

  
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DoobieNaq
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Sep 24, 2011 14:30 |  #14

@ Johneo - the Xsi and 50d have different battery types, so no it wasn't the batteries in the Xsi, but definitely the battery in the 50d. I'm also pretty certain that the charger has nothing to do with the battery problem with the 50d because I also tried my friend's charger, which we know is good, on the DOA battery and it did the same exact thing that my charger did - read that the battery was fully charged.

@ Codda and Johneo - I probably would have gone through Adorama after hearing so many positive things about them, but I didn't figure they would give me anything for my Xsi like the CLP. Do they have a program like Canon? I didn't even think to look.


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EF 85mm f1.8 USM
EF 200mm f2.8L USM

  
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amfoto1
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Sep 24, 2011 14:58 |  #15

If those batteries sit a long time, they might need several recharge cycles to get them back to life, then will work fine. I just recently ran into this with some older BP511s I was trying to use in a G5 I picked up locally (cheap!). At first I thought the batteries were shot... Even though the charger showed them fully charged. They wouldn't power up the camera at all, or would only bring it to life very briefly. But after a couple times in the charger and drained in the camera, the batteries recovered, took a proper charge and are working just fine. Might be the same thing you ran into, but Canon is making it right, so no worries.

No, Adorama, B&H, etc. all don't have anything like the Canon CLP program. But they do sell refurbs at decent prices and I think Adorama offers a much longer warranty on those than Canon.

Changing out the silver memory battery wouldn't help. If you have a good main battery, the camera will even shoot without any memory battery at all. The only thing is that your image files won't have the correct date/time.


Alan Myers (external link) "Walk softly and carry a big lens."
5DII, 7DII(x2), 7D(x2) & other cameras. 10-22mm, Tokina 12-24/4, 20/2.8, TS 24/3.5L, 24-70/2.8L, 28/1.8, 28-135 IS (x2), TS 45/2.8, 50/1.4, Tamron 60/2.0, 70-200/4L IS, 70-200/2.8 IS, 85/1.8, Tamron 90/2.5 Macro, 100/2.8 USM, 100-400L II, 135/2L, 180/3.5L, 300/4L IS (x2), 300/2.8L IS, 500/4L IS, EF 1.4X II, EF 2X II. Flashes, studio strobes & various access. - FLICKR (external link) - ZENFOLIO (external link)

  
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Just venting about bad luck
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