I dont know where to begin...lets start with teamspeed:no being a part of cust service doesnt make you a good customer but you mentioned that you knew quite a bit about cust service.
-liar-the rep said on several occasions that he and I did not have a conversation during a specific week and I have all the dates and times in my phone log....what do you call that????
-I was already told by someone else that Ms White was the only person at corp that could resolve the issue. Why should I think someone else would be better to speak to???????????
-My age has nothing to do with it
-Why do you assume I have been rude or unprofessional or not nice to the people I have spoken with??? That usually means thats how the person making that assumption would act.
-I post this so people will know what they may encounter at Canon
HappySnapper- I have been dealing with this issue since August 30th, how long should I wait for a resolution??
I use a 100 ft cat 5 cable with a booster that converts to a usb cable. Look on cablestogo.com and you will see it. And before someone ask's...it worked fine on a 20D and now that the usb port was changed on the 40D it works with no problems on that body.
TeamSpeed, any other assumptions you would like to post in an attempt to discredit me and bolster Canon???????