Help with speedlite not firing on cold shoe!

OK heres my dilemna I purchased a portable softbox and bracket to use with my Canon 580exII attached to a pocket wizard except when I attach it to the cold shoe that came with the bracket it wont flash not even a test flash it turns on fine but no adjustments can be made and it will not flash what am I missing?
Thank you,
Alan

Does it fire when its off the cold shoe?
Make sure none of the Speedlights contacts are shorting out on the cold shoe. This will damage your Speedlight and also could explain why its not working correctly. If any of the pins are touching the cold shoe you can prevent shorting but sticking a piece of electrical tape over the part thats near the pins on the Speedlight.

Quad-Response wrote in post #13304081
Does it fire when its off the cold shoe?
Make sure none of the Speedlights contacts are shorting out on the cold shoe. This will damage your Speedlight and also could explain why its not working correctly. If any of the pins are touching the cold shoe you can prevent shorting but sticking a piece of electrical tape over the part thats near the pins on the Speedlight.

Yes it fires off of the cold shoe I'm going to try covering the inside of the cold shoe with elecrical tape Thank you,
Alan

Black electrical tape is probably too thick. If you use 3M Magic Mending tape, it is thin mylar, which is an excellent electrical insulator.

Thank you

Amarinelli wrote in post #13305673
Thank you

Did that solve your problem fella ?

Yes it did wow what a relief I love this forum!!

Thumbsup wrote in post #13309965
Yes it did wow what a relief I love this forum!!

Excellent News!
Glad it works buddy, nothing back from the Op though yet!

If this were me, Id be ordering a frio or two right now. Woudnt want to risk the tape wearing and shorting my 580EXII