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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 31 Oct 2011 (Monday) 14:34
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Dropped a 1d MKIV

 
lforme
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Oct 31, 2011 14:34 |  #1

Hi all,
Has anyone dealt with the canon repair service?
My strap just came undone and the camera with 24-70mm hit a granite floor from about 4ft:(
It amazingly still works fine but has a couple of small marks on 1 corner and looks like its got a 3mm crack in it on the corner, is it likely to have done some unseen damage inside.
The 24-70 has bent in a bit on the filter thread.
I'm also worried its not 100% weather sealed anymore as im in the Marines and it will have a hard life outdoors.
Am I likely to be without it for a while during repair?
Is it even possible to repair the weather sealing without replacing the whole camera?
Sorry for all the questions its only 3 weeks old!
I'll try to get some pics up.
Tim


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lforme
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Oct 31, 2011 15:22 |  #2

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lforme
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Oct 31, 2011 15:22 |  #3

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wfarrell4
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Oct 31, 2011 15:24 |  #4
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Looks like it depends on what's in stock and what's not. The filter ring for the lens can easily be replaced. That crack looks finish only. If it's working I doubt Canon will do anything.


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Todd ­ Lambert
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Oct 31, 2011 15:29 |  #5

Battle scars... if you ask me. They make the camera yours!

If it doesn't impair anything, I'd be inclined to leave them be and be proud of them.




  
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DennisW1
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Oct 31, 2011 15:31 |  #6

lforme wrote in post #13333693 (external link)
Pics

I tripped with my MkIII slung over my shoulder and fell onto an asphalt surface. 70-200 bounced on its lens hood, scuffing the hood a bit and the MkIII body hit the ground with the lower right corner, dented it in a teeny bit and scuffed it down to the metal. Camera and lens still worked perfectly but when I sent it in this fall for clean/check, I asked about an estimate for cosmetic repair. While it was there they replaced the mirror box, claimed the AF tests were a bit off (I never had any AF issues, go figure) and replaced the bottom cover. Total charge (I'm a CPS Gold member) was $346 for everything. There was a standard $209 flat rate labor charge, rest was parts.

Those bodies are damn rugged, yours is probably fine. I would send the lens in for that filter ring though, if you ever want to screw anything on the front of it you're gonna be out of luck, and a friend of mine dropped a 24-70 flat on its lens cap about 3 feet onto a carpeted floor, and while it all appeared to work fine, the manual focus was messed up. It cost him just under $100 to have the focus motor replaced.




  
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lforme
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Oct 31, 2011 15:58 |  #7

Thanks for the advice, I might take it in so the the shop can have a look tomorrow. I'll definately get the filter ring done, I'll miss the 24-70 as its permanently on the camera. It might be an excuse to get the Sigma 50mm I've been eyeing up :-)


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tonylong
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Oct 31, 2011 16:49 |  #8

Big question here -- did you have the lens hood on? If not, well, you might consider this a lesson learned:)!


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lforme
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Oct 31, 2011 16:53 |  #9

:oops:Didn't take it with me as it was dark


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Raylon
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Oct 31, 2011 17:10 |  #10

lforme wrote in post #13334110 (external link)
:oops:Didn't take it with me as it was dark

Bad bad bad! I put on lens hood regardless of lighting conditions! Lesson learned here I think!


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pdemetreos
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Nov 01, 2011 20:24 |  #11

Pm'd




  
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c2thew
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Nov 01, 2011 20:36 |  #12

the 1dIV looks alright, the lens filter ring would definitely need to be serviced.

i've seen worse =]


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Nov 01, 2011 20:56 |  #13

Thanks for the hard lesson learned. I've recently stopped using my lens hoods so i'll get back to using them!




  
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SMP_Homer
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Nov 01, 2011 21:16 |  #14

lforme wrote in post #13333445 (external link)
Am I likely to be without it for a while during repair?

You'd have to be VIP to get in-home service.... so yeah, you're without it the whole time they have it ;)


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avan
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Nov 01, 2011 21:51 |  #15

More lucky than me. my 1D4 fall of the tripod hit the rock and slide in the stream I was photographying. The camera was not totally immerge and only a few second. From Canon canada service it is totaly out of repair. The body only have a small dent and the lens a 16-35 only a small sractch, the CPL on it, nothing.


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Dropped a 1d MKIV
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