I was wondering if anyone here on the forum has ever dealt with Mack Camera Extended Warranties?
I made a claim in September this year and my repair was approved, provided I make payment for the repair upfront and they will reimburse me when I provided a scanned invoice, which I did over a month ago.
I havent received any money to date for the repair, and now im chasing it up with Mack Camera and they are totally ignoring my emails when I am asking where my money is. I started to do google searches and it opened up pandoras box on this company, and I am very doubtful I am going to get my money back from them, as I have read similar stories of repairs being approved, but never getting the money in the end, and them just ignoring customer emails when they owe you money. How is this company still in operation if its quite clearly a scam organisation? Well known camera retailers sell their warranties, so I assumed they were ok to use. I feel ripped off and just wish I never dealt with them and do not recommend them to anyone.
Has anyone here had any similar issues with them?