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FORUMS Marketplace & Market Info Market Watch 
Thread started 06 Jan 2012 (Friday) 21:42
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Thought I would post a Positive Best Buy experience

130 posts
Joined Jun 2009
Location: Massachusetts
Jan 08, 2012 22:06 |  #16

The new warranty would be $300 for 3 years, and includes 2 sensor cleanings and even accidental damage. And the repairs cost me nothing, they do all the shipping and repairs. I think I paid the same if not a little more on the original camera, of which would have cost me much more as all of the issues happened after the initial warranty period had ended.

Canon 7D w/ 28-135 kit lens, 50mm 1.8, Canon 70-300

2,090 posts
Joined May 2008
Jan 09, 2012 01:03 |  #17

mule wrote in post #13671075 (external link)
The new warranty would be $300 for 3 years, and includes 2 sensor cleanings and even accidental damage. And the repairs cost me nothing, they do all the shipping and repairs.

Check BB forums the accidental coverage is only offered at the discretion of Geek Squad. They claim the right to refuse coverage if they think you caused the damage purposely to get a new product. They rarely accept claims for expensive electronics and coverage is provided at the discretion of the store you take it to. You can also be without your camera for a long time when repairs are needed as they don't send it to Canon directly from the store.

Some stores honor claims better then others and if you buy lots of stuff and spend big dollars you will get much better treatment. Someone who only buys a few CD's or cables here and there and bought a camera on sale will likely get their accidental damage claim denied. They are very discriminatory and they actually use the Rewards System as a tool to pick and choose which customers to discriminate against.

Cream of the Crop
7,501 posts
Gallery: 38 photos
Best ofs: 1
Likes: 51
Joined Apr 2011
Location: Illinois
Jan 09, 2012 06:24 |  #18

I find it funny that Best Buy needs a thread for when a customer is actually if it's completely the opposite most of the time. ;)

Cream of the Crop
10,076 posts
Gallery: 36 photos
Best ofs: 1
Likes: 12358
Joined Jan 2012
Location: Houston, TX
Jan 10, 2012 09:03 as a reply to  @ dgrPhotos's post |  #19

I've had positive experiences with Best Buy's protection plans. I bought it on my LCD TV about 4 years ago....when it started to crap out in the 2nd year, they replaced it with a newer model after attempting to fix it twice. They even gave me the option of paying a little extra for a higher end model...part of me still regrets not taking them up on that offer hah.

The grip on my T2i has started to peel off, and they're currently servicing it no questions asked. Probably an easy/cheap fix, and a bad ROI on my part, but piece of mind goes a long way sometimes....particula​rly for something that gets brought around a lot in public and travel. I don't often buy warranties, but for things like laptops and cameras I usually do. Not sure why I bought it on my TV (I think my wife insisted on it), but it more than paid itself off. (external link) - flickr (external link) - Instagram (external link)
α7ʀIV - α7ʀIII
Sigma 14-24 f2.8 ART - Zeiss Loxia 21 - Sigma 35 f1.2 ART - Sony 35 1.8 - Sony/Zeiss 55 1.8 - Sony 85GM

Senior Member
642 posts
Joined Oct 2007
Location: Minnesota
Jan 14, 2012 12:10 |  #20

I also purchased my cameras from Best Buy just for the extended damage warranty. Glad i did. I was out at night playing around with a tripod, stupid me, temporarily set the tripod up to grab a flashlight, which was just out of reach. Long story short, I didnt spread the legs of the tripod sufficient enough for the evening breeze.... *BANG*, tipped over, lens down on concrete (7d + 28-135mm).... Amazingly, the camera was completely fine, the lens, physically damaged the outer ring (in half) but it still worked! I ended up just using it as it was for some time, but was never happy with the focus & after being annoyed that my lens caps barely would stay on. I decided to send it in. It was sent to adorama (i believe) through best buy. It took 2 weeks, but came back fixed, cleaned and calibrated; no charge. Im grateful, and glad i actually got to cash-in on one of these services.

7D, 40D, 28-135mm IS, 50mm 1.8 II, 100mm 2.8L, 70-200mm 2.8L IS, 580 ex II

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Thought I would post a Positive Best Buy experience
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