Thought I would post a Positive Best Buy experience

The new warranty would be $300 for 3 years, and includes 2 sensor cleanings and even accidental damage. And the repairs cost me nothing, they do all the shipping and repairs. I think I paid the same if not a little more on the original camera, of which would have cost me much more as all of the issues happened after the initial warranty period had ended.

mule wrote in post #13671075
The new warranty would be $300 for 3 years, and includes 2 sensor cleanings and even accidental damage. And the repairs cost me nothing, they do all the shipping and repairs.

Check BB forums the accidental coverage is only offered at the discretion of Geek Squad. They claim the right to refuse coverage if they think you caused the damage purposely to get a new product. They rarely accept claims for expensive electronics and coverage is provided at the discretion of the store you take it to. You can also be without your camera for a long time when repairs are needed as they don't send it to Canon directly from the store.

Some stores honor claims better then others and if you buy lots of stuff and spend big dollars you will get much better treatment. Someone who only buys a few CD's or cables here and there and bought a camera on sale will likely get their accidental damage claim denied. They are very discriminatory and they actually use the Rewards System as a tool to pick and choose which customers to discriminate against.

I find it funny that Best Buy needs a thread for when a customer is actually satisfied....as if it's completely the opposite most of the time.

I've had positive experiences with Best Buy's protection plans. I bought it on my LCD TV about 4 years ago....when it started to crap out in the 2nd year, they replaced it with a newer model after attempting to fix it twice. They even gave me the option of paying a little extra for a higher end model...part of me still regrets not taking them up on that offer hah.

The grip on my T2i has started to peel off, and they're currently servicing it no questions asked. Probably an easy/cheap fix, and a bad ROI on my part, but piece of mind goes a long way sometimes....particula​rly for something that gets brought around a lot in public and travel. I don't often buy warranties, but for things like laptops and cameras I usually do. Not sure why I bought it on my TV (I think my wife insisted on it), but it more than paid itself off.

I also purchased my cameras from Best Buy just for the extended damage warranty. Glad i did. I was out at night playing around with a tripod, stupid me, temporarily set the tripod up to grab a flashlight, which was just out of reach. Long story short, I didnt spread the legs of the tripod sufficient enough for the evening breeze.... *BANG*, tipped over, lens down on concrete (7d + 28-135mm).... Amazingly, the camera was completely fine, the lens, physically damaged the outer ring (in half) but it still worked! I ended up just using it as it was for some time, but was never happy with the focus & after being annoyed that my lens caps barely would stay on. I decided to send it in. It was sent to adorama (i believe) through best buy. It took 2 weeks, but came back fixed, cleaned and calibrated; no charge. Im grateful, and glad i actually got to cash-in on one of these services.