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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 07 Feb 2012 (Tuesday) 12:50
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Transferring large files to clients online.

 
Shadow ­ on ­ the ­ Door
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Feb 07, 2012 12:50 |  #1
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I'm dealing with some clients who live in different provinces and countries than me and have hired me to do some fairly large jobs for them, the job requires digital copies and the job folder sizes are too large to be fit on to a reasonable amount of discs, for example one job I just completed is just under 8000 .tif's. I've tried using plugins to create downloads on my wordpress site but they all seem to have file size limits. I'm wondering what you guys have done to deal with this kind of scenario. One idea is just teaching them how to set up FTP servers but I have a feeling that some of them aren't really computer savvy and will run into issues.


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CosmoKid
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Feb 07, 2012 15:45 |  #2

I use Dropbox. A basic sub is free but they limit your space. Paid account start with 50gb, I think.

All your client would have to do is install DropBox and you would literally just drop files into a folder and invite them to share that folder. Simple. Its shared space so they just need to move it into a local folder once they see it.

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I use this for all of my photographers at a magazine and most of my clients for portrait and band work. Everyone loves it.

Paid accounts arent that expensive.


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Shadow ­ on ­ the ­ Door
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Feb 07, 2012 15:50 |  #3
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I actually have dropbox installed, I just haven't used it much. I'll see if I can work with it.


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S.Horton
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Feb 07, 2012 15:59 |  #4

For pure global file transfer, take a look at http://rsync.net/ (external link)

The reason for using them is so that someone with a very big pipe to the Internet can move very fast. It is also pretty fault tolerant with recovery after a dropped connection.

For lower traffic high updates I use box.net.


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JacobPhoto
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Feb 07, 2012 17:24 |  #5

8000 tif's?! wow....

I just had 4400 images that were cut to 1400 'final' images and I sent the client the images via USB flash drives. I had a 16gb drive for the RAW files and an 8gb drive for the final edited images.

anything more than 1GB in images and I suggest sending physical media - DVD's, USB flash drives, or even full hard drives.


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Shadow ­ on ­ the ­ Door
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Feb 07, 2012 18:24 |  #6
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these are finals, it was a rather unique job. Sending physical data is out of the question


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JacobPhoto
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Feb 07, 2012 18:37 |  #7

Your best bet then is to buy your own server and setup your own private FTP. Transferring that much data is going to cost you a few bucks though... as I'm sure you know


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tim
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Feb 07, 2012 20:28 |  #8

Set up an FTP server on your PC, give them a login. Make sure your internet connection is fast enough (upload and download) and has enough GB per month to accommodate it.


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elbirth
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Feb 07, 2012 21:12 |  #9

I can't imagine 8,000 tifs are small by any means, so using DropBox in this situation is likely out of the question, actually, at least as far as sharing a folder. They would need to pay for at least as much space as you're uploading in order to get it all or they'd run out of room.

FTP is definitely the way to go. The quickest route for them would be to setup the FTP directly from your machine which is also simple. Or, you'd need to upload to a site and give them login credentials and wait for you to finish uploading it.

Whenever I'm uploading manageable amounts of files, I just zip them together and throw it in my public folder on DropBox and email them a link. They click and it downloads to their machine. I recently had to do a similar method outside of DropBox since I was uploading about 26gigs, so I just uploaded it to my webhost and gave them a link. Worked great.


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Shadow ­ on ­ the ­ Door
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Feb 07, 2012 21:17 |  #10
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they're allowing me to send jpegs instead so my folder size just went down to 40GB, I'm just going to send it in multiple folders using a free dropbox account for this occasion, thanks


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tim
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Feb 07, 2012 21:25 |  #11

FTP stands for File Transfer Protocol. This is what it's made for, and it's the most efficient way of doing things. You can have a hosted server, or use your machine. FileZilla has a free ftp server that you can use. Way easier than multiple dropbox accounts, less hassle for you and the customers.


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D ­ Thompson
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Feb 07, 2012 21:36 |  #12

tim wrote in post #13845951 (external link)
FileZilla has a free ftp server that you can use.

It doesn't get much easier that that^^^.


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cheezerman
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Feb 07, 2012 21:40 |  #13

Amazon S3 bucket. (external link)

That's what pros in many industries use, unless they have a superior in-house system.

Edit: 40GB of storage would cost around $20.00 per month (assuming it was downloaded 4 times), but it is elastic, meaning you only pay for what you use.


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nightmaresonwax
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Feb 08, 2012 05:29 |  #14

tim wrote in post #13845951 (external link)
FTP stands for File Transfer Protocol. This is what it's made for, and it's the most efficient way of doing things. You can have a hosted server, or use your machine. FileZilla has a free ftp server that you can use. Way easier than multiple dropbox accounts, less hassle for you and the customers.


I'm just blanking out.. what do you mean filezilla has a free FTP server?



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elbirth
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Feb 08, 2012 06:25 |  #15

nightmaresonwax wrote in post #13847574 (external link)
I'm just blanking out.. what do you mean filezilla has a free FTP server?

FileZilla has 2 FTP offerings- a client and a server. The client allows you to log into a remote FTP server to download/upload stuff, while the server application makes it easy to host an FTP server on your machine that others can log into.

To my knowledge, though, the server is Windows-only, so if you use a Mac, it wouldn't be of help. But it's also super easy to enable FTP on a Mac without additional software.


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