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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 03 Jan 2012 (Tuesday) 19:55
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This is getting expensive...

 
Don ­ Madson
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Jan 03, 2012 19:55 |  #1

Dropped off a couple pieces of gear at the Canon Repair facility in NJ today, my 50D body and a 100-400L that I purchased from a friend. The lens is 10 years old, functions fine, with maybe a little bit of stickiness in the zoom ring. I dropped it off for a general inspection and clean-up, just 'cause it's 10 years old (even though it looks new...).

The body was purchased via Canon Refurb about a year ago. There have been a couple instances of "refusing to fire", but might have been user malfunction, so I brought it along, and turned it in for inspection, general clean, lube, adjust as necessary.

An "out of warranty" minor labor charge is now $179.00 for the lens, and an "out of warranty" standard labor charge is $209.00 for the body.

Happily, I have a stash of lenses that are in perfect condition, so don't expect to have to use their services in the foreseeable future.

I guess I shouldn't gripe, given that they've been used a LOT, without trouble, and anything mechanical needs service now and then...

While I was there, a shooter for a big regional newspaper was dropping off his 1DmkIII and 400/2.8 that he couldn't get apart. 2nd time it's happened, he said...

I feel better now...

Regards!
Don


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CAReefer
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Jan 03, 2012 20:01 |  #2

Wow, $210 for standard labor charge? Guess I should have sent my 40D in a year ago when the viewfinder display started acting up. Good thing I'm keeping it for the FPS.

Note to self; Get the 40D in for repair before the cost outweighs the value.


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nchphoto
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Jan 03, 2012 20:37 |  #3

get CPS gold for the year for $100, and get a free check and clean. Worth every penny on what you save on labor.


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Don ­ Madson
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Jan 03, 2012 20:47 as a reply to  @ nchphoto's post |  #4

Yeah, I've been contemplating it, waited too long. Next time...


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Häakon
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Mar 09, 2012 18:40 |  #5

nchphoto wrote in post #13642390 (external link)
get CPS gold for the year for $100, and get a free check and clean. Worth every penny on what you save on labor.

Thanks for the tip... definitely worth checking out.




  
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watt100
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Mar 09, 2012 18:58 |  #6

Don Madson wrote in post #13642185 (external link)
An "out of warranty" minor labor charge is now $179.00 for the lens, and an "out of warranty" standard labor charge is $209.00 for the body.

that doesn't sound too bad




  
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Don ­ Madson
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Mar 09, 2012 19:58 |  #7

UPDATE...

The body ended up going back to Canon in Jamesburg a total of 4 times. The first visit resulted in no change to the shutter release problems. the 2nd time, While I waited, a tech reset the menu to factory default, which worked OK until I discovered that ALL focus sensors were actvitated...not how I shoot. When adjusted to center-focus, same problem. 3rd visit resulted on a change of the focus box...not much of an improvement. 4th visit resulted in a change of the shutter switch...

TADA!

Fires perfectly now! The good part? 'Twas all at no charge, as they'd hit me for $209.00 before. Also good part? I happen to be near their facility every Thursday, so dropped off/picked up. Oh, yeah...I got the Gold membership, expecting to buy a 7D shortly, and want the protection...

Regards!
Don


dmadson.photoreflect.c​om
T'ai Chi Ch'uan...Relaxation, with an attitude!
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70D, Mamiya 645 Pro TL, some lenses, a tripod, a monopod, some filters, a few straps, some batteries, 2 flash units, a few bags...;)

  
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Zigot
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Mar 09, 2012 20:02 |  #8

Lucky to be close to one of their service center.
Good you got it working good now.
Just imagine 4 times shipping it in....


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Mk1Racer
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Mar 10, 2012 04:54 |  #9

I live ~45 min. from the Jamesburg facility. Had no idea you could drop stuff off in person. Good to know, although I hope I never need this knowledge!


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You-by-Lou
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Mar 10, 2012 05:46 |  #10

just got my 100-400 back...............309​!!!

it was falling open, never staying at anything less than full open.
plus they cleaned it....does look brand spanking new.
haven't tried it out yet.


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Ukuleleman
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Mar 10, 2012 06:25 |  #11

At first sight that does seem a bit heavy, but here in England where we constantly pay more for our goods than other countries it doesn't sound all that bad, I mentioned this post to my wife (since I have a 100-400 lens) and she proceeded to explain how a service on her sewing machine costs £40.00 ($63.00) excluding parts and labour and non refundable.
Although modern sewing gear is quite technical I would venture to say that it is not as critical as photographic equipment and on a sort of pro rata basis I don't think I would be too upset to fork out $390.00 or so to get back two fully refurbished items such as a camera and lens, always assuming that the $390.00 was the end of it and not just the beginning.


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This is getting expensive...
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