Canon Loyalty Program - FAQ's

Update on my camera - seems like I got a lemon. When I open the LCD screen, flip it upside down and tuck it back in, I can view images just fine. But when I just open the LCD and view images, bottom-half of the image is black. Going to call them in the morning.

kool_maverik wrote in post #14095185
Update on my camera - seems like I got a lemon. When I open the LCD screen, flip it upside down and tuck it back in, I can view images just fine. But when I just open the LCD and view images, bottom-half of the image is black. Going to call them in the morning.

kool-maverik,

It sounds like they made a mistake on inbound vs outbound packages on yours with the battery and screen issue; it may be a camera that was sent in for repair....

PaulMedik wrote in post #14100276
kool-maverik,

It sounds like they made a mistake on inbound vs outbound packages on yours with the battery and screen issue; it may be a camera that was sent in for repair....

Yea, that makes sense! Anyways, I called them and they said they would email me a return shipping label. As for the next camera, I had a choice - process a refund/order a new one, or order a replacement. Since the replacement route meant I would have to wait for it to get there before they shipped the next one, I opted doing a return/refund, and order a new one. They are sending one, 2nd day air. Downside is that for a period of time, I will have to carry 2 charges on my CC.

Hoping to see the 5D MK II's back in the program - with the release of the 5D MK III's.
Seems likely ....

RustyHammer wrote in post #14108357
Hoping to see the 5D MK II's back in the program - with the release of the 5D MK III's.
Seems likely ....

20% off refurbished pricing would be about $1400 for 5D!!

that would be a sweet deal.

Please.. keep no dreaming....

Yeah, it doesn't make sense to put the 5D2 back into the program at this point, unless, for some reason, Canon wants to clear their inventory. They'd be severely undercutting themselves on a body they still technically produce. Dont plan on seeing the 5D2 getting put back into the program (at least, until it's been removed from production, which could happen soon I suppose.)

Mistabernie wrote in post #14111971
Yeah, it doesn't make sense to put the 5D2 back into the program at this point, unless, for some reason, Canon wants to clear their inventory. They'd be severely undercutting themselves on a body they still technically produce. Dont plan on seeing the 5D2 getting put back into the program (at least, until it's been removed from production, which could happen soon I suppose.)

I'm pretty sure the 7D, 60D, & T3i are still in production, but they are all available on the CLP.

rugrats2001 wrote in post #14112566
I'm pretty sure the 7D, 60D, & T3i are still in production, but they are all available on the CLP.

Yep, and that's because there's no 7D2/70D/T4i yet. Offering a body still in production that competes with what Canon hopes to be a flagship in their lineup would be ill advised -- they'd effectively be giving away money because the 5D2 would be such an economically wiser choice for those enthusiasts that have wanted to go full frame for the last year or two but were waiting for the 5D3 to come out and see if it would be feasible. For those that it wasn't feasible for, a refurb 5D2 is suddenly more attractive; making it more attractive by adding it back to the CLP will basically cost them money.

In response to one of those coming out, production stops, and then at that point, they're still in the program because they're discontinued.

Mistabernie wrote in post #14112678
Yep, and that's because there's no 7D2/70D/T4i yet. Offering a body still in production that competes with what Canon hopes to be a flagship in their lineup would be ill advised -- they'd effectively be giving away money because the 5D2 would be such an economically wiser choice for those enthusiasts that have wanted to go full frame for the last year or two but were waiting for the 5D3 to come out and see if it would be feasible. For those that it wasn't feasible for, a refurb 5D2 is suddenly more attractive; making it more attractive by adding it back to the CLP will basically cost them money.

In response to one of those coming out, production stops, and then at that point, they're still in the program because they're discontinued.

Yet Canon has the 50D/60D and T2i/T3i in the program. Having an older model or current model in the CLP/Refurb program still makes them money, since they are selling inventory they would otherwise just be sitting on and taking a loss for. A 20% discount from $1750 is still a LONG way from $3500, so I don't think they are canibalizing their sales. Those who really want/need the 5DIII will buy one.

That said, I would definitely jump on a refurb 5DII for $1400... or even $1485 (if they have 15% off coupons).

The 50D and T2i are no longer in production, so it's only natural for those to be in the program. That being said, I'm willing to bet that the 50D will be out of the program this year (along with the last of the non Txi Rebels, if they aren't already out) simply because they're getting harder and harder to come by.

Also, since the 60D and T3i are the latest generation of the consumer and prosumer level cameras; there are more of them out and about, which means more will come back for repair/refurbishment/e​tc, i.e. Canon wants to move that stock. In reality, Canon could hypothetically be making more money on refurbs than they do on BNIB bodies because they've already been paid for the body being sold once. Those went on the CLP about 1 year after release, because of the product life of these cameras themselves being shorter than that of, let's say, the 7D or 5D2.

The drop of the 5D2 from $2500 to $2200 is likely in anticipation of the beginning of the end of its production. When production officially stops, Canon may reduce the MSRP one last time, but don't expect Canon to give them away. These units still cost a pretty penny to be produced, and that cost doesn't magically evaporate once they stop production - it's already been paid for the units in inventory that are left to be sold. The refurbished price being adjusted only made sense because the refurb sales would suffer if they were only a ~10% discount on the new MSRP.

Another thing to consider is that the CLP isn't just an outlet for people to save 20% on refurbished gear; the aim of the program was to be used in place of fixing old, broken gear (hence why you send Canon an out of warranty Canon camera - it's not just for recycling, it's to satisfy the requirement that you tried to get something fixed under warranty and were unable to do so, so instead of repairing the camera you send in, you replace your camera with a camera in the program at a discount).

In honesty... as strange as it seems, adding the 5D2 to the CLP inherently drops the value of the 5D2. The average mean price of a used 5D2 will drop from it's not too recent $1900 range down to the current low end, $1400-$1500. That doesn't bode well for people that just picked up their bodies; by retaining inherent value, people feel invested in Canon. Beyond ergonomics, features, etc, when people think 'Well, I have a $2500 camera, I need to put good glass on it', it moves product for them. People feel more secure about their investment. If the inherent used value of the 5D2 dropped overnight to $1500, overly analytical people could easily start second guessing their decisions to stay with Canon.

It's a stretch, I realize this, but as much as we'd love to see the 5D2 get added back to the program, I'm OK with it not - at least for the immediate, foreseeable future.

Does anyone have any (positive) experiences trading in a dead video camera (camcorder) for a DSLR?

They wouldn't let me, saying you could only trade camcorders for camcorders, cameras for cameras, etc.

I just bought a broken 35mm point and shoot off ebay for like $4 shipped when I used clp

hexabob wrote in post #14117733
I just bought a broken 35mm point and shoot off ebay for like $4 shipped when I used clp

Another thing to do is to ask around friends and family....chances are somebody will have an old P&S. Thats what happened to me..I was mentioning the CLP at work to a couple of colleagues, and one of them said he had an old one that he could give to me.

I have never received the email with the shipping label for my old camera so I called this morning and they said they'd send it today and not to worry about not receiving it.

I asked about the 5D II and she said it wasn't likely to be back in the program any time soon. I understand that this only means that was her answer. I also asked if the 5D III might showup and she laughed and said that was highly unlikely. So I guess we can conclude that the 5D II is more likely than the 5D III since the II was only 'not likely' and not 'highly unlikely.'

The rep was DeeAnn or LeighAnn? Not sure of her name, but she was very nice and an obviously good company rep based on her demeaner.