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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 29 Mar 2012 (Thursday) 21:06
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Canon 60D Refurb Issues

 
mycanon60d
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Mar 29, 2012 21:06 |  #1

Hello everyone, this is my first post at P.O.T.N, thanks for helping. I recently bought a refurb Canon 60D using CLP and base on gphoto2 it has 2,500-ish shots and some minor scuffs on the top panel, but otherwise all good. I have seen much lower counts on this forum, but 2,500-ish is about 2.5% of 100,000, so I don't feel too bad, since it's refurb.

On a more important concern though, the 18-135mm kit lens on one occasion "froze" as I was autofocusing, there is a low humming noise coming from the lens, almost as if the lens is trying to move but can't. I then tried many different things, switching from auto to manual and back, turning the camera on and off, and after a minute or two the lens returned to normal. Before this episode, I was testing the burst rate and buffer capacity of the camera.

Since then, I hadn't been able to reproduce this incident. I am hoping that this is an isolated incident, but this is the first time I have seen this. (OK, not exactly. I once had a Sigma that can't focus, but as it struggles I can hear some mechanical grinding, the canon only has a low humming noise). I am debating if I should call Canon up to exchange, but I am not sure if the replacement is any better or worse. Is this a sign that the lens is not going to last long? Should I exchange? I appreciate any suggestions!




  
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crn3371
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Mar 29, 2012 21:11 |  #2

I'd give Canon a call. I wouldn't do anything about the camera, but I'd address the lens issue.




  
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jhayesvw
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Mar 29, 2012 21:57 as a reply to  @ crn3371's post |  #3

If you have only had it a few days they will do what they can to make you happy.
I have a 60d I bought from refurb. its great so far.
anything can break though so do what makes you comfortable.



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BrickR
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Mar 29, 2012 23:39 |  #4

You are still within you're return window if you want to return or exchange. My 60d from CLP looks brand new.


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ozwapet
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Mar 30, 2012 02:24 as a reply to  @ BrickR's post |  #5

You might have some dirty contacts between lens and body, get some isopropyl alcohol and give them a clean.




  
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1Tanker
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Mar 30, 2012 02:45 as a reply to  @ ozwapet's post |  #6

I would send both back for exchange. If the next body and/or lens act up.. i would ask for a refund. 2500 clicks isn't too bad, but it's bad enough that bad things could have happened, without proper care. It's the scuff marks that concern me..nobody wants scuff marks on their LCD.. especially one that is supposed to be "near new".

The lens sounds like a disaster waiting to happen.. maybe soon, more likely..just after warranty is up. This lens has a micro-DC focus motor.. not USM, and they tend to be less reliable, and more likely to break down.
If you do this. mark down serial #'s from the body and lens, just in case they try and ship you the same one's back.


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kent ­ andersen
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Mar 30, 2012 02:49 |  #7

send it back... and buy another refurbished 60D. I bought a 60D to refurbished, the first had an issue with the flash, I sent it back to amazon and bought another refurbished. That one had 6000klicks on... but was perfectly fine. I have taken more than 30000 klicks now with the camera.

2-3000 klicks is nothing. With a new camera i will achieve that in less than a week.


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mycanon60d
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Mar 30, 2012 06:23 |  #8

Hello everyone, thanks for the feedback. I am indeed still in the 14-days return/exchange window, and I haven't sent the CLP trade-in camera to canon yet.

I am hesitating to exchange because I don't know if I am going to get a worse body/kit than the one I am having. Does anyone know how the CLP exchange work? Do I return the old kit after I receive the new one? This way if they give me a really used body, I can at least keep the old body and just switch out the lens.




  
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jrmy
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Mar 30, 2012 11:48 as a reply to  @ mycanon60d's post |  #9

They will send you another body upon receipt of the returned one. If you're nice, they may overnight the new one for you.


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BrickR
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Mar 30, 2012 14:24 |  #10

Just send it back.


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John ­ from ­ PA
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Mar 30, 2012 15:32 |  #11

DO NOT send the 60D and your trade-in back in the same box. I know someone who did that without looking at the label and BOTH his trade and replacement went into the recycle bin.




  
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mycanon60d
THREAD ­ STARTER
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Mar 30, 2012 23:53 |  #12

The lens goes into the state in which it tries to focus (can hear humming noise, I can only assume that it's the motor) but can't again today.

I noticed that this time, it's on Al Auto and was hunting quite a bit in low light condition, and then all of a sudden can't focus any more, not even after I tried to focus under better lighting (trying to focus on objects close to minimal focal distance).

All I did was to give the focusing ring a little nudge to get it working again. It seemed to me that after hunting under Al Auto for some time the focus ring got "stuck" and loses the ability to focus, but a little nudge gets it out.

Is this at all normal? Am I stressing the lens too much by having it hunt in low light (plus I was trying to focus on objects close to the minimal focal distance)?

Thanks everyone for your feedback. I haven't made up my mind to exchange, but now I am just curious if this could be a normal artifact of consumer-grade lenses in general. Thanks again!




  
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mycanon60d
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Mar 31, 2012 08:48 as a reply to  @ mycanon60d's post |  #13

Advice/comments anyone? Thanks.




  
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Canon 60D Refurb Issues
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