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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 28 Apr 2012 (Saturday) 15:08
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Canon lens repair?

 
socalrailfan
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Apr 28, 2012 15:08 |  #1

So I just sent my Canon 10-22mm lens to Canon Service in Irvine for repair.

Two days ago I was in Death Valley and was shooting the salt flats when the unthinkable happened. As I'm shooting with my 60D and the 10-22 my 40D with my 17-85 lens crashed over as a real strong wind gust hit me. Crap! So I walk over to pick it up and see broken glass. It turned out to be just the filter, not a scratch on the lens and everything worked fine. As I'm taking the filter off another gust comes up and knocks my 60D over, REALLY? Double crap! I lay the 40D down and pick up the 60D, everything seems intact, no visible damage. So I go to take a photo and it won't focus. It's then I notice the body has come loose under the focus ring. I continued my shoot using the 60D and 17-85, added weight to my tripod and tried relaxing, didn't happen! See the photo below of my 40D on the ground just after it fell as I was shooting with the 60D.

So I got an estimate of roughly a $100. How much would you spend to repair a lens of yours? If Canon takes the lens apart do the clean the glass too? The only other problem I found today was the filter bent a little and was pretty impossible to get off so I left it on.

IMAGE: http://photographersnature.com/images/IMG_4255.jpg

Dave - Riverside, CA PhotographersNature.co​m (external link)
Canon 60D & 40D. Canon 24-105 L, 10-22, 100mmL 50mm 1.4 and 70-300 L lenses.
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TaDa
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Apr 28, 2012 18:11 |  #2

Clone out the pod man, that shot is $$$


Name is Peter and here is my gear:
Canon 5D II, Canon 7D, Canon 40D
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socalrailfan
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Apr 28, 2012 18:19 |  #3

LOL I will in the final edit. More concerned about my lens being fixed.


Dave - Riverside, CA PhotographersNature.co​m (external link)
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madjack
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Apr 28, 2012 18:35 as a reply to  @ socalrailfan's post |  #4

TaDA beat me to it..It is a great shot. Sorry about your gear.
As far as dollars spent on lens repair, it would depend on the lens and the cost of repair.


Canon 5D Mk IV | Canon 5D Mk II | Canon 7D | Canon 30D
Canon EF 16-35L IS | Canon EF 24-105L IS | Canon EF 70-200L 2.8 IS II | Canon EF 100-400L IS II | Canon EF 50mm-f/1.8
Canon EF-S 17-85 IS | Canon EF-S 18-55 | Canon EF 70-300 IS | RRS TVC 34L Tripod | RRS BH-55 Ballhead

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TaDa
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Apr 28, 2012 18:36 |  #5

Sorry that I didn't answer your question. Was just impressed by the shot. Perfect framing on the ground. Looks like it's smiling at you.

As to the lens, $100 is a pretty good price. No, they do not clean the lenses as they'll probably just take it apart and fix the broken part. They don't actually remove every piece of glass as a lens is made up of multiple groups of lenses with their own housings.

Good move on not removing the filter. Let Canon do it.


Name is Peter and here is my gear:
Canon 5D II, Canon 7D, Canon 40D
Glass - Zeiss 21 f/2.8 ZE, Canon 35 f/1.4L, Canon 40 f/2.8 STM, Canon 24-70 f/2.8
L, Canon 85 f/1.2L II, Canon 70-200 f/2.8L IS II, Canon 500 f/4L IS
Speedlite 580ex II, 430ex - Gitzo GT-3541XLS w/ Arca B1

  
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DreDaze
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Apr 28, 2012 18:44 |  #6

$100 to fix a broken $800 seems like no big deal really...i mean let's weigh your other options

sell the broken lens for parts as is: maybe $400...then you have to pony up another $400 to get a new lens...

or pay $100...

i'm kinda surprised it's only $100 to fix...my 35f2 fell, and wasn't focusing...didn't break anywhere, and that's costing me $120 to fix


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xenophobe
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Apr 28, 2012 18:53 |  #7

$100 seems average price really. Think of how much labor is involved in taking apart one of these lenses, cleaning and testing it...

A local camera tech would be consistent on the price. Canon service prices vary wildly and don't ever seem to be consistent. How much you end up spending seems dependent on which service rep actually does the work and where you send it in from.

Either way, paying $100 to fix a very nice lens is a bargain. How much would it cost you to replace? A lot more.


■ Canon 5D MkII ■ 14LII ■ 35L ■ 85LII ■ 100L ■ 24-105L ■ 70-300L

  
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socalrailfan
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Apr 28, 2012 18:55 |  #8

I'm sure once they see it the price will go up. I'll also ask them to clean the glass. So we'll see what happens. Anything under the cost of a new lens is ok with me. And no problem on your reply taDa.


Dave - Riverside, CA PhotographersNature.co​m (external link)
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Tdragone
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Apr 28, 2012 22:57 |  #9

~ 5 years ago; I dropped a 10-22 from ~ 50' while rock climbing in Arches... I was climbing down and forgot it was in the front pocket of my hoodie. The lens was destroyed... They charged me $85 for a mid-zoom housing. I got an essentially new lens out of the deal

~ 2011's Miramar Airshow... A kid runs by me, then the dad. he hip checked me, and my 1dmk iv + 16-35 ii hit a concrete barrier.. It bent the filter ring and woulsn't allow the lens to go all the way to 16mm (front lens element moves). That was ~ 280 for a new front lens element and a new upper barrel assembly. Both done by the same repair center yours will go to.

Good luck, and DAMN sweet shot!


-Tom Dragonetti
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dkizzle
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Apr 29, 2012 08:52 |  #10

What kind of tripods did you use that both of them got knocked down? I will be in Death Valley in a few weeks and certainly was not expecting wind as potential threat to my body / lenses.


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socalrailfan
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Apr 29, 2012 11:22 |  #11

One tripod was a semi-light weight one, not that high, but I extended it up higher than I should have. My 60D was on a heavy duty Bogen. I've been in a lot of wind with it before so I was surprised.


Dave - Riverside, CA PhotographersNature.co​m (external link)
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socalrailfan
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May 05, 2012 09:02 |  #12

Canon has had my lenses since Monday at 10am and I haven't heard a word from them or seen a status update, sigh...............


Dave - Riverside, CA PhotographersNature.co​m (external link)
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socalrailfan
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May 12, 2012 11:32 |  #13

Shipped almost two weeks ago now and still have not heard from Canon nor had any status update since 4/28. So much for those that have told me that'll it will just show up one day on my door step. I finally emailed can with my tracking info asking them where is my damn lens! Find it or send me a new one pronto!

Frustrated as hell!


Dave - Riverside, CA PhotographersNature.co​m (external link)
Canon 60D & 40D. Canon 24-105 L, 10-22, 100mmL 50mm 1.4 and 70-300 L lenses.
My photos on Flickr (external link), my Google Earth/Panoramio photos (external link)

  
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c2thew
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May 12, 2012 12:44 as a reply to  @ socalrailfan's post |  #14

call them: 949-753-4237

you will get help right away.


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socalrailfan
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May 12, 2012 12:51 |  #15

Not on a weekend, which does surprise me a bit.


Dave - Riverside, CA PhotographersNature.co​m (external link)
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My photos on Flickr (external link), my Google Earth/Panoramio photos (external link)

  
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Canon lens repair?
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