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Thread started 30 Apr 2012 (Monday) 14:01
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Canadian - Be aware of returning stuff to BH(USA)

 
joelmarineau
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Apr 30, 2012 14:01 |  #1

I am located in Canada and like to buy from BH for the fast shipping and relatively good price.
I bought a 85L from used department and decided to return once I received it as the 30-day return policy offer the chance to return it.
I got refunded but BH did not refunded the sales taxes as they told me they cannot refund the custom charges with is basicly the sales tax (5%).
This was the first and probably the last time i return something to the US. This cost me around 100$, if i knew that before I would have kept it or sell it for the same amount i paid.
Is that fair from BH to refuse refunding me the sales tax as they were canadian one ? Can I ask the custom to refund me those taxes ?




  
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whmeltonjr
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Apr 30, 2012 14:13 |  #2

Who charged you the 5% tax? BH or customs? Because the way I read what you posted, BH didn't charge you the tax, and therefore they shouldn't have to return it either.


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JDCPA
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Apr 30, 2012 14:24 |  #3

Good point. B&H can't return something they did not collect.

I think that needs to be taken up with the taxing authority?




  
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PhotoPrice
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Apr 30, 2012 14:51 |  #4

If you shipped using Purolator Ground and B&H charged the tax and duty, B&H will refund it to you with the purchase price.

If you shipped using UPS or Canada Post / USPS, you'll have to fill out a B2G "Customs Informal Adjustment Request" form to get your tax refund. We wrote an article with the details here: http://www.photoprice.​ca/article/refund-tax-on-return (external link)




  
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rick_reno
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Apr 30, 2012 15:37 |  #5

fill that form out, report back if you get your 5% back.




  
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joelmarineau
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Apr 30, 2012 15:57 |  #6

PhotoPrice wrote in post #14354568 (external link)
If you shipped using Purolator Ground and B&H charged the tax and duty, B&H will refund it to you with the purchase price.

If you shipped using UPS or Canada Post / USPS, you'll have to fill out a B2G "Customs Informal Adjustment Request" form to get your tax refund. We wrote an article with the details here: http://www.photoprice.​ca/article/refund-tax-on-return (external link)

I used Purolator Ground and paid for duty and tax directly by B&H but the are still saying that custom charges are not refundable ?




  
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PhotoPrice
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Apr 30, 2012 17:00 |  #7

joelmarineau wrote in post #14355116 (external link)
I used Purolator Ground and paid for duty and tax directly by B&H but the are still saying that custom charges are not refundable ?

I'm a bit surprised and that's something that you can probably ask B&H about. (Maybe Henry Posner can chime in here.)

It may be that they've already remitted the tax & duty to the CBSA. In that case you can file a B2G form and ask the CBSA for a refund. All you need is the CBSA import receipt number (which Purolator or B&H should have), with proof of your return.

I've personally done the adjustment process several times. All it costs is a stamp, and you get a cheque from the CBSA in about 6-8 weeks.




  
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frugivore
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Apr 30, 2012 17:27 |  #8

PhotoPrice wrote in post #14355529 (external link)
I'm a bit surprised and that's something that you can probably ask B&H about. (Maybe Henry Posner can chime in here.)

It may be that they've already remitted the tax & duty to the CBSA. In that case you can file a B2G form and ask the CBSA for a refund. All you need is the CBSA import receipt number (which Purolator or B&H should have), with proof of your return.

I've personally done the adjustment process several times. All it costs is a stamp, and you get a cheque from the CBSA in about 6-8 weeks.

My wife has done the same with purchases from the US many times.

BTW, are you Gordon from PhotoPrice.ca?




  
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PhotoPrice
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Apr 30, 2012 22:46 |  #9

frugivore wrote in post #14355677 (external link)
My wife has done the same with purchases from the US many times.

BTW, are you Gordon from PhotoPrice.ca?

Yes, that would be me. :)




  
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joelmarineau
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May 01, 2012 07:13 |  #10

Thanks Gordon, I have asked BH to give me the CBSA import receipt number, waiting from them...




  
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av8r
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May 01, 2012 07:22 |  #11

Cheap price to rent an 85L for a month.


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joelmarineau
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May 03, 2012 06:51 |  #12

Finally, BH refunded me the taxes...:)




  
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Canadian - Be aware of returning stuff to BH(USA)
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