Must have caught someone on a bad day--I traded in an old rebel film body and the rep joked about throwing it in a bucket of water.
I was off the phone in less than 5 minutes--and my return label was in my email in less than an hour.
I got great customer service--seems to be an exception to the rule now days.
Yea, Ill just play their game. I'll get some old camera, make sure it can't be repaired, and call em back. Unless I can find a good deal on a 60D here when i get my money.