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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 15 Jul 2011 (Friday) 12:43
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Err 01 unless wide open

 
Tempo
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Location: Wirral, UK
     
Jul 15, 2011 12:43 |  #1

I have a 17-85 that gives the err 01 , but seems ok if wide open, and sometimes it just works at other apertures.

All my other lenses are ok

Couple of years old so no warranty on it. Anyone got ideas how I can fix it.. I have pulled the trigger on a 15-85 to replace but if I can get it working I can sell it or pass it on to a family member.

cheers.




  
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crn3371
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Jul 15, 2011 13:13 |  #2

Try cleaning the contacts and see if that helps.




  
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unistudent1962
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Location: Brisbane QLD Australia
     
Jul 21, 2011 05:45 |  #3

I had the same problem about a year ago: $309 to repair.
A year on and the problem is back again.
Quote from Canon (Australia) this time: $190

Quote to dismantle unit, supply and fit listed parts, adjust as required, reassemble, clean, check and test.

YG2-2169-010 POWER DIAPHRAGM ASS'Y $ 22.33
YG2-2140-000 FOCUS ASSY USM, $ 96.46

Labour $ 41.00
Parts $ 118.79
Freight $ 13.00
Sub Total $ 172.79
GST $ 17.28

Quotation total $ 190.07


After a number of emails they have decided to repair it for free this time, as a sign of goodwill.


Canon 70D w/Grip l Canon 60D w/Grip l EF 100-400 F4.5-5.6L IS l EF 70-200 f4L IS l EF-S 15-85 f3.5-5.6 IS USM l EF 100mm f2.8 USM Macro l EF-S 18-55mm f/3.5-5.6 IS STM l EF 50 f1.8 II l EF-S 10-22 f3.5-4.5 USM l 430 EX II Flash l Manfrotto 055XPROB + 498RC2 Tripod l Benro MP-96 M8 Monopod l Lowepro Vertex 200 AW Backpack l Lowepro Pro Runner 300 AW Backpack l PS CS5 Extended l Lightroom 4.3

  
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Invertalon
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Jul 21, 2011 06:22 |  #4

Happened to the 17-85 when I had it.. It is the infamous cable issue... No way to fix it other then to send to Canon. I called them up and they only charged $115 to fix it for me. Otherwise I was going to sell it "as-is" for like $100 so I fixed it and then sold it.

They did clean it nicely though and calibrated it well. Was even sharper at 17mm when I got it back from Canon.


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phreeky
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Jul 21, 2011 08:00 |  #5

If it's most likely the cable issue, give it a crack yourself? I just posted this image in another thread, I cleaned and repaired a 17-85 for a work mate. Sure it's not for everyone, but if you need guidance there are howto guides on how to fix various issues with this lens.

IMAGE NOT FOUND
IMAGE IS A REDIRECT OR MISSING!
HTTP response: 404 | MIME changed to 'text/html' | Byte size: ZERO



  
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chinorider
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Jul 21, 2011 08:50 |  #6

That sure doesn't look like a job for an "average Joe" ... Don't you need some kind of clean room to keep from contaminating the parts ?


Moved to micro 4/3 system

  
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phreeky
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Jul 21, 2011 16:56 |  #7

chinorider wrote in post #12797768 (external link)
That sure doesn't look like a job for an "average Joe" ... Don't you need some kind of clean room to keep from contaminating the parts ?

I'm hardly a specialist. Sure you've gotta be prepared to accept that you might not pull it off, but if the lens is busted anyway and isn't very valuable anymore some people are happy with the risk (after all I found others online who'd done the same sort of thing).

As for cleanliness, you don't need a clean room. Sure I made sure I removed dust off the surfaces with a brush before reassembling, but any lens that physically extends must be sucking air in and blowing it out while you use it.




  
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Skul
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Location: SE Texas
     
Jun 14, 2012 12:28 |  #8

Just rcvd my 17-85 back from Canon.
Same problem... Power Diaphragm Assy.
Cost went up. $153, with shipping.




  
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sapearl
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Jun 26, 2012 08:20 |  #9

Well, I was hit with the dreaded Err 01 a couple of days ago while using my six year old 5D and equally "mature" 24-105.

The problem started out randomly - I could hear the mirror (?) flipping up and blacking out the viewfinder and then everything would just hang. A power cycle would clear the error and the lens would operate again. I cleaned the contacts but I doubt that had much effect.

The good news is this did not happen in the middle of a job. And all other lenses do work with the body, with no misbehaviour. This afternoon I'll be taking the lens into the local Pro Camera repair shop for an assessment. I can't complain too much though......... the lens was never abused, but it was very well used over the past six years in sub zero temps, blistering heat, high humidity and everything in between. The two techs I talked to said that yes, Err 01 means communication error, but it is also quite generic in its meaning.

Surgery is next...........


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Tom ­ Camilleri
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Aug 15, 2012 21:59 |  #10

sapearl wrote in post #14633390 (external link)
Well, I was hit with the dreaded Err 01 a couple of days ago while using my six year old 5D and equally "mature" 24-105.

The problem started out randomly - I could hear the mirror (?) flipping up and blacking out the viewfinder and then everything would just hang. A power cycle would clear the error and the lens would operate again. I cleaned the contacts but I doubt that had much effect.

The good news is this did not happen in the middle of a job. And all other lenses do work with the body, with no misbehaviour. This afternoon I'll be taking the lens into the local Pro Camera repair shop for an assessment. I can't complain too much though......... the lens was never abused, but it was very well used over the past six years in sub zero temps, blistering heat, high humidity and everything in between. The two techs I talked to said that yes, Err 01 means communication error, but it is also quite generic in its meaning.

Surgery is next...........

This thread is bumming me out. I just bought an MP-E 65mm on eBay for what I thought was a great price. Looked good but when I tried it on my 40D the same thing happened after a few shots. The problem is intermittent. I'll try cleaning the contacts but they don't look dirty. What's the best way to clean?


40D, Digital Rebel 300D; EF-S 17-55 f/2.8 IS, EF 28-135 IS, EF 50mm f/2.5 Compact Macro, 85mm f/1.8, 28mm f/1.8, Speedlite 380 EX, Sekonic L758DR w/target, Manfrotto 3021 w/3030 pan-tilt head & quick release plate, POTN Strap

  
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sapearl
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Aug 16, 2012 05:46 |  #11

Tom Camilleri wrote in post #14864153 (external link)
This thread is bumming me out. I just bought an MP-E 65mm on eBay for what I thought was a great price. Looked good but when I tried it on my 40D the same thing happened after a few shots. The problem is intermittent. I'll try cleaning the contacts but they don't look dirty. What's the best way to clean?

Hi Tom - cleaning the contacts did not help as that was not the issue. How "used" was your lens and do you know its age and what sort of conditions under which it was used?

There is a little electro-mechanical (I believe) component that operates the open and closing of the aperture blades. This was failing, and most noticeably the blades were hanging up mostly at small apertures. I talked to the repair tech - local shop - and he said it was simply failing after 6+ years of heavy but not abusive use under all kinds of weather and temperature conditions.

He replaced the actuator and a few other small things, did a clean and adjust and even tightened up my "zoom creep". Total bill with tax was $348.

He also made a comment about those folks who like to brand this merely a "kit" lens in the sense of an average soft optic. NO way. The build and optical quality of the 24-105 is excellent. And he is speaking from having worked on them.;)


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Tom ­ Camilleri
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Aug 16, 2012 06:51 |  #12

sapearl wrote in post #14865200 (external link)
Hi Tom - cleaning the contacts did not help as that was not the issue. How "used" was your lens and do you know its age and what sort of conditions under which it was used?

There is a little electro-mechanical (I believe) component that operates the open and closing of the aperture blades. This was failing, and most noticeably the blades were hanging up mostly at small apertures. I talked to the repair tech - local shop - and he said it was simply failing after 6+ years of heavy but not abusive use under all kinds of weather and temperature conditions.

He replaced the actuator and a few other small things, did a clean and adjust and even tightened up my "zoom creep". Total bill with tax was $348.

He also made a comment about those folks who like to brand this merely a "kit" lens in the sense of an average soft optic. NO way. The build and optical quality of the 24-105 is excellent. And he is speaking from having worked on them.;)

Thanks for reply. The 24-105 is not the lens I'm talking about; my problem is with the MP-E 65, but the symptoms and error message were the same. Since the MP-E 65 is manual focus it must be the electronics controlling aperture, unless it actually is dirty contacts. I tend to doubt that because they didn't look dirty or oxidized but looks can be deceiving. So I'll try cleaning first. As for the history of the lens, I don't know it's age or usage but it seems in newish condition with no obvious scratches on the body or optics. The seller told me he hadn't experienced problems nor had any accidents with it but I don't know the age. Should have asked more questions. I'm wondering if it could have been some weird interaction with my 580EX II.

It would have been a good buy at $720 without problems. If I need to get it fixed, hopefully the charges won't make it more expensive than a new one. Bummer!

BTW, all "kit" lenses should be like the 24-105L!


40D, Digital Rebel 300D; EF-S 17-55 f/2.8 IS, EF 28-135 IS, EF 50mm f/2.5 Compact Macro, 85mm f/1.8, 28mm f/1.8, Speedlite 380 EX, Sekonic L758DR w/target, Manfrotto 3021 w/3030 pan-tilt head & quick release plate, POTN Strap

  
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Err 01 unless wide open
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