ab2. wrote in post #14721849
It's been over two months since I placed my order for the Canon 1DX. I still don't have it and I sold my Canon 5D II so it's killing me not having a camera to use. Does Canon do this a lot when they launch a new flagship camera and make their customers wait this long? I know there are more people out there that have been waiting longer than me, but it seems a little silly to hype this camera and say oh, you can't have it.
Still waiting from B&H and don't know if they will get it before my local camera shop will. I have no idea where I am on the list and they won't tell me. So I am # 5 right now at my local shop.
I guess I'll shake my head like others have at the fact that you sold your current camera out from under yourself to order a camera that you had no firm delivery date for.
Is it just me or does this not make good sense?
Canon isn'y playing games with hyping the camera and then not letting you have it. Obviously between the Olympics and just plain getting the production line up to speed they're doing it as quickly as possible while still turning out a working product.
The old saying is "you want it fast or you want it good?"
How much more would you be complaining if they rushed the camera out the door just to make others like yourself happy and then ended up missing a bug or problem, and you ended up having to send yours back for adjustment or replacement?
What Canon DOES always do is try to get it right the first time before letting a new product out the door. They aren't perfect, there have been some mishaps like the 1D3, but even then they stepped up, fixed the problem as quickly as possible, even paying the freight both ways and providing overnight shipping to fix the problem. I call that darn good customer service. And perhaps the memory of that model makes them even more determined to not let it happen again. Maybe some appreciation is in order instead of complaining because of a situation you put yourself in