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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 30 Jul 2012 (Monday) 12:42
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URGENT Damaged 70-200 2.8 is ii

 
NewEnglandPhotographer
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Jul 30, 2012 19:12 |  #16

Subscribed; solely because of the post by the OP after receiving many suggestions:

ChoTai wrote in post #14791179 (external link)
Anyone have any suggestions?

I waiting for him to reply again and say that he dismantled the lens to fix it, but cannot get it back together again... :rolleyes:


Canon 7D | 70-200mm f2.8is II L | 24-70mm f2.8 L | 50mm f1.8 | 28mm f1.8 | Canon 1.4x TC II | 580EX II

  
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wayne.robbins
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Jul 30, 2012 19:13 |  #17

Ah, heck, you only live once- unless you are James Bond, and he only lived twice.. take it apart till there is nothing left. Then, rather than putting it all together, stick the contents in several ziploc bags, and ship it back to borrowlenses. Tell them that you consulted the internet for opinions as to what to do, and this was the best option that you saw.

Are you kidding? Really, you should have sent it back before posting here- at least you could have pleaded ignorance, like I didn't notice that it had a problem- might have happened in shipping.. Even if you had told them that you weren't sure about if something was wrong- at least it would have been true or partly true. Now, it's all over the internet. Too late for that.

Here's a similar semi-related story. Long time ago, when 33.6 fax modems were just coming out- and expensive- I had one in my computer- at home. At work, that morning, we discovered two very expensive modems, costing about $2K each, were fried- from a lightning strike we believe. that night, I went home, and attempted to dial up. Modem was not working. Surge protector - red light flashing (zapped ? But who knows how long that light was flashing- 1 hour, 1 day, 1 week, 1 year ?? ). Computer was fine otherwise. Called up the manufacturer- they didn't cover lightning damage - specifically in the warranty. OK, I SUSPECTED that it might have been a power surge- possibly a nearby lightning strike- but who am I to state that? So, I told them my truth. "I came home. I fired up the computer. The modem was not working and still is not working. Computer is fine otherwise..." Did I lie ? Nope- I told him the truth- and what I thought might have happened- well, why tell him that- I didn't see it. I didn't hear it. Speculation ? Point here is I told the truth- from what I saw. I left out non important speculation on my part - out. Call Borrow Lenses, tell them the truth- and leave out your suspicions. Tell them only what you know. Let them determine the rest. As far as you know, the IS may have taken a dive- all on its own. Until someone tears into that lens, they won't know what was wrong either.

Next time, if you didn't this time, get insurance.


EOS 5D III, EOS 7D,EOS Rebel T4i, Canon 70-200 f/2.8 IS II, Canon 24-105L, Canon 18-135 IS STM, 1.4x TC III, 2.0x TC III, Σ 50mm f/1.4, Σ 17-50 OS, Σ 70-200 OS, Σ 50-500 OS, Σ 1.4x TC, Σ 2.0x TC, 580EXII(3), Canon SX-40, Canon S100
Fond memories: Rebel T1i, Canon 18-55 IS, Canon 55-250 IS, 18-135 IS (Given to a good home)...

  
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RTPVid
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Jul 30, 2012 19:19 |  #18

wayne.robbins wrote in post #14792314 (external link)
...Are you kidding? Really, you should have sent it back before posting here- at least you could have pleaded ignorance, like I didn't notice that it had a problem- might have happened in shipping.. Even if you had told them that you weren't sure about if something was wrong- at least it would have been true or partly true. Now, it's all over the internet. Too late for that....

Ethics 101 :rolleyes:


Tom

  
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matchey
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Jul 30, 2012 19:20 |  #19

I agree with most of the postings here about contacting borrowlens.com right away. I rent from them occasionally and their policy is pretty clearly spelled out. Get a load off your chest and check the IS and more importantly, contact borrowlens.

Folks, I am brand new to this forum and I already like and appreciate it.

Question: How does one post a new question? I don't seem to find a way to ask a question about lens comparison. Thanks for your help. Cheers. bam!




  
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RTPVid
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Jul 30, 2012 19:37 |  #20

matchey wrote in post #14792336 (external link)
...Question: How does one post a new question? I don't seem to find a way to ask a question about lens comparison. Thanks for your help. Cheers. bam!

When you open a forum or sub-forum, before you open a thread/topic, you will find a button at the top left called "New Topic". Click on it.


Tom

  
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DreDaze
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Jul 30, 2012 19:38 |  #21

even if you paid the insurance...you're looking at a charge of $288...as they state in the website...you want to contact them immediately...if you didn't pay for insurance you're going to be paying the whole repair bill...and also any time lost for the rental...so you probably want to get it squared away as soon as possible

i wouldn't be surprised if they comment in here soon....as i think most of the companies that also have profiles here must just do a daily search of their name to deal with anything that pops up

matchey wrote in post #14792336 (external link)
Question: How does one post a new question? I don't seem to find a way to ask a question about lens comparison. Thanks for your help. Cheers. bam!

look at this pic...welcome to the forum


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NewEnglandPhotographer
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Jul 30, 2012 19:45 |  #22

DreDaze wrote in post #14792404 (external link)
as i think most of the companies that also have profiles here must just do a daily search of their name to deal with anything that pops up

borrowlenses.com
borrow lenses . com
borrow lenses .com
borrow lenses.com
borrowlenses
borrow lens
rental
canon
70-200
damage
potential fraud ..... (jk)


Canon 7D | 70-200mm f2.8is II L | 24-70mm f2.8 L | 50mm f1.8 | 28mm f1.8 | Canon 1.4x TC II | 580EX II

  
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toddt
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Jul 30, 2012 19:48 |  #23

matchey wrote in post #14792336 (external link)
Question: How does one post a new question? I don't seem to find a way to ask a question about lens comparison. Thanks for your help. Cheers. bam!

Click on Canon EF and EF-S Lenses top of this page. After you do that you will see NEW TOPIC just above Threads in Forum : Canon EF and EF-S Lenses. Click on NEW Topic and you can ask your question regarding lens comparison. Hope this helps.


Canon 7D Gripped | Canon XTi | Canon S100 | Canon SD870 IS|EF 70-200 f2.8LIS II | EFS 17-55 | EF 75-300 | EFS 18-55 | 580EX II

  
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Croasdail
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Jul 30, 2012 23:24 |  #24

ChoTai - just have them send it to Canon and have it fixed - and pay the bill. It will be a lot less than the lens cost, and just one of those hard lessons learned. Canon usually has a fixed cost repair cost for stuff like this. I am guessing one of the gyros got knocked silly...

Good luck with it.


Mark
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pwm2
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Jul 30, 2012 23:33 |  #25

Well, doing own "repairs" on that lens is something you should not try. You don't own the lens. You have rented it, and the rental agreement only gives you the right to use that lens as a lens - not to open it up, or try to modify/calibrate/repai​r it.

Breaking it can be costly. Getting caught having opened the lens can be a criminal charge.


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10-22 | 16-35/2.8 L II | 20-35 | 24-105 L IS | 28-135 IS | 40/2.8 | 50/1.8 II | 70-200/2.8 L IS | 100/2.8 L IS | 100-400 L IS | Sigma 18-200DC
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tkbslc
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Jul 30, 2012 23:41 |  #26

It's been said, but you don't own the lens. Send it back to the owner. You agreed to pay for any damage and they will send you a bill. You don't do anything but return the lens.


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lancebroad
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Jul 31, 2012 04:28 |  #27

I want to see the out come of this. Subscribed.


Canon 6D | Canon 7D | Canon 5D mkII | 14L MK II | 24-70L | 70-200 f/2.8L | 100-400L | 400L f/2.8 | Zenitor 15mm | 580EX II |
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philwillmedia
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Jul 31, 2012 04:50 |  #28

another rubber necker...


Regards, Phil
2013/14 CAMS Gold Accredited Photographer | 2010 & 2011 V8 Supercars Aust. Accredited Photographer | 2008, '09, '10 South Aus. Rally Photographer of the Year | Catch Fence Photos - 2009 Photo of the Year (external link)Finallist - 2014 NT Media Awards
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dannybres
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Jul 31, 2012 05:35 as a reply to  @ philwillmedia's post |  #29

me too, unlucky! :(


EOS 7D, EOS M, EF-S 17-55mm f/2.8 IS USM, EF 70-200mm f/2.8L IS USM, 430EX II.

  
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wayne.robbins
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Jul 31, 2012 06:11 |  #30

RTPVid wrote in post #14792334 (external link)
Ethics 101 :rolleyes:

Yeah, yeah.. There's a fine line - where to cross and where not to. And if you continued reading my post- I tried to help him define it.

Tell them what happened. Leave out any of your own suspicions. For example, If I bumped a wall or whatever relatively lightly- and I've ran into things a bit harder- then I, not the OP necessarily, might be inclined to leave that out.. If I ran into the wall, and it's obvious that's where the issue stemmed from- well, that's something that my conscious - er, I would have to deal with at that time. The OP believes that he caused the, what the "IS" to fail? I personally would not say that- the lens is a rental- there's an assumption that with rented lenses, occasionally things like- "IS" is going to fail- thru normal wear and tear. And rented lenses get much more wear and tear than normal lenses do. Did it go out on him ? Was it the OP's fault ? Decide where the line is- and tell them what happened. Choose your words carefully.. Let them decide what is wrong with the lens, and let them decide if it was normal wear and tear. Personally, I would not rent anything that I could not purchase, within a few months at least, or at least have paid for the extra insurance.. Me, myself, it sounds like the IS gave up on its own. Yes, it gave up while the op was using it- but that would not make it necessarily his fault. The rental place would need to look up the lens' rental history. And then make their determination based off from that. Now, if the OP dropped it- that'd be one thing- and, personally, I'd owe up to it. If I turned around and bumped a coffee table, and then all of a sudden it was no longer working- nope- I would not think that I had gone too far. I would do exactly as I stated- tell them what happened- and leave the suspicions that the bump on the whatever- as long as it was only a bump- not a good ole smack or drop. Now if I turned with such velocity, and it hit the wall, and left a hole in the drywall - you know- that'd be my fault- obviously. And I would not hesitate to own up to it.

Let's say that you were driving down the road. You are the sort of fellow that attempts to drive at about the speed limit- with the flow of the traffic- at a speed suitable for the conditions!. Now, if a cop pulls me over, and I wasn't trying to speed- and apparently I was- I still am going to tell him that I was driving with the flow of the traffic and thought I was driving about the speed limit- and if he tries to goad me into saying I was speeding- well, he is not going to get that response. I will reiterate my response- carefully. Nor am I going to break down on the spot and tell the cop every infraction of the law that I may or may not have participated in (I jaywalked last tuesday- and it felt fun ! ). And no, I am not going to give him permission, actually, I will deny him permission, to search my vehicle. Does that make me unethical ? Nope, but if I ran out and became some sort of lawyer, banker, wallstreet broker, or politician, well, my chances are improved for crossing that line. :)


EOS 5D III, EOS 7D,EOS Rebel T4i, Canon 70-200 f/2.8 IS II, Canon 24-105L, Canon 18-135 IS STM, 1.4x TC III, 2.0x TC III, Σ 50mm f/1.4, Σ 17-50 OS, Σ 70-200 OS, Σ 50-500 OS, Σ 1.4x TC, Σ 2.0x TC, 580EXII(3), Canon SX-40, Canon S100
Fond memories: Rebel T1i, Canon 18-55 IS, Canon 55-250 IS, 18-135 IS (Given to a good home)...

  
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URGENT Damaged 70-200 2.8 is ii
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