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FORUMS Marketplace & Market Info Market Watch 
Thread started 31 Aug 2012 (Friday) 03:24
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5D3 From Beach Camera - $2799

 
kwando
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Aug 31, 2012 12:43 |  #46

bigvalueinc has them now...

http://www.ebay.com …116170557?force​v4exp=true (external link)


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Adam ­ Jones
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Aug 31, 2012 12:51 |  #47

IVIax wrote in post #14931388 (external link)
You will not.

You need to call ebay, and tell them what happened and how you were uniformed.

If you get a good CS representative you will get the full $56.xx (or whatever it is) RIGHT AWAY as a credit to your account (you will not have to wait for the 3 months or whatever it is to use it). If you get a poor CS representative they will give you $20 promotion to use right away as well.

How do I know? I made the same mistake on the previous 5D3 sale. Called them, told CS I'm an idiot, he said the most he can do is $20, but he'll talk to his manager, and his manager approved the full $60.xx that I was owed. Bought another battery the next day.

Did you call or chat?


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IVIax
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Aug 31, 2012 12:52 |  #48

Adam Jones wrote in post #14931471 (external link)
Did you call or chat?

Called. I didn't find an option to email/chat :lol:


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Ming-Tzu
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Aug 31, 2012 13:00 |  #49

Calling them now. Will update shortly.

Thanks for the info IXIax!


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Ming-Tzu
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Aug 31, 2012 13:23 |  #50

First CS person I spoke to said no go for anything. I signed up afterwards, and can't get credit.

Second CS person put me on hold for like five minutes, and came back to tell me that her supervisor is going to call me back within the hour.


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mannetti21
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Aug 31, 2012 13:29 |  #51

IVIax wrote in post #14931388 (external link)
You will not.

You need to call ebay, and tell them what happened and how you were uniformed.

If you get a good CS representative you will get the full $56.xx (or whatever it is) RIGHT AWAY as a credit to your account (you will not have to wait for the 3 months or whatever it is to use it). If you get a poor CS representative they will give you $20 promotion to use right away as well.

How do I know? I made the same mistake on the previous 5D3 sale. Called them, told CS I'm an idiot, he said the most he can do is $20, but he'll talk to his manager, and his manager approved the full $60.xx that I was owed. Bought another battery the next day.

I too, am an idiot...do you still know the phone number to call? Or where to find it on the Ebay site?


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mannetti21
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Aug 31, 2012 14:02 |  #52

Well, guess it pays to be an idiot. Just called and they credited my Ebay bucks account $69.98, to reflect the now $3499 price tag, despite having only payed $2799.


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Adam ­ Jones
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Aug 31, 2012 14:19 |  #53

mannetti21 wrote in post #14931693 (external link)
Well, guess it pays to be an idiot. Just called and they credited my Ebay bucks account $69.98, to reflect the now $3499 price tag, despite having only payed $2799.

Wow. I'm on the line with CS now and the guy interpreted me asking if I could get the amount I missed out on as eBay bucks credited to my account as CANCELING THE TRANSACTION. I am now terrified that this guy is going to somehow void my purchase, lol.

EDIT: Aaaand now he randomly placed me on hold after breathing heavily into the phone for 30 seconds without so much as a word. Lol. All I can picture is that guy from the NHL credit card commercials, "Pegi".

EDIT 2: Disconnected. The saga continues...

EDIT 3: Talked to a new CS rep that was super cool (and into photography), but no go. Not a single dollar credited. :-/


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BufordFZ1
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Aug 31, 2012 14:21 as a reply to  @ Adam Jones's post |  #54

Do a Google Search for E Bay Bucks sign up. That's how I found it.


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IVIax
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Aug 31, 2012 14:42 |  #55

mannetti21 wrote in post #14931693 (external link)
Well, guess it pays to be an idiot. Just called and they credited my Ebay bucks account $69.98, to reflect the now $3499 price tag, despite having only payed $2799.

Adam Jones wrote in post #14931752 (external link)
EDIT 3: Talked to a new CS rep that was super cool (and into photography), but no go. Not a single dollar credited. :-/

I guess it's YMMV. But it was worth a shot. I would probably ask to talk to a manager or escalate the claim or something, considering several people here (at least me and the guy above me) had luck getting the ebay bucks AFTER the sale.


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IVIax
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Aug 31, 2012 14:43 |  #56

Ming-Tzu wrote in post #14931577 (external link)
First CS person I spoke to said no go for anything. I signed up afterwards, and can't get credit.

Second CS person put me on hold for like five minutes, and came back to tell me that her supervisor is going to call me back within the hour.

An hour passed, any update? :D


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Adam ­ Jones
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Aug 31, 2012 14:50 |  #57

IVIax wrote in post #14931850 (external link)
I guess it's YMMV. But it was worth a shot. I would probably ask to talk to a manager or escalate the claim or something, considering several people here (at least me and the guy above me) had luck getting the ebay bucks AFTER the sale.

From what he was telling me he took it to his supervisor and went to bat for me, but no go. He was really apologetic when he came back, and I was on hold for awhile...maybe 5 minutes.


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Ball4
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Aug 31, 2012 15:43 |  #58

I have a silly question. What are ebay bucks? Are they dollars credited to your next purchase? Do you need to sign up for this?




  
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gratchie
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Aug 31, 2012 15:46 |  #59

Ball4 wrote in post #14932085 (external link)
I have a silly question. What are ebay bucks? Are they dollars credited to your next purchase? Do you need to sign up for this?

http://pages.ebay.com/​rewards/faq.html (external link)


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John
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Aug 31, 2012 16:05 |  #60

Wow, how's this so cheap?


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5D3 From Beach Camera - $2799
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