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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 16 Jul 2012 (Monday) 22:52
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5D3 problem with main dial

 
swldstn
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Jul 16, 2012 22:52 |  #1

So I picked up my new ( 3.5 month old ) 5D3 today and saw what looked at first like bubble gum comming out the main dial near the shutter button and I thought how did that get in there. After examining it more it appeared like some kind of small rubber band got lodged in there. Of course I was stupid and tugged on it because i thougt it was foriegn thing that got stuck in there. A piece broke off and I realized it might actually be part of the camera ( maybe a gasket of some kind ).

First, has anyone else had this experience? I never had it with any of the 5 Canon bodies I've owned so I'm not sure what to do. Camera appears to work fine. Before the piece broke off the main dial was difficult to turn which is what caused me to notice it.

Any ideas, any suggestions?


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skater911
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Jul 16, 2012 23:22 |  #2

I would send it into canon and have them take care of it. It is still under warranty, good piece of mind.


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rrblint
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Jul 16, 2012 23:27 |  #3

skater911 wrote in post #14727355 (external link)
I would send it into canon and have them take care of it. It is still under warranty, good piece of mind.

^^^^Agreed!...Probably weather sealing material.


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jase1125
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Jul 17, 2012 07:31 |  #4

Without question she would be traveling to canon.


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cmunozs
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Sep 02, 2012 16:11 |  #5

Hi!
I just realized that I have the same problem. A piece of rubber is comming out of the main dial and makes it difficult to turn.
I also never had this problem before with other canon cameras and I'm sure this is an issue only 5D Mark III has.
Attached some pictures.

swldstn wrote in post #14727251 (external link)
So I picked up my new ( 3.5 month old ) 5D3 today and saw what looked at first like bubble gum comming out the main dial near the shutter button and I thought how did that get in there. After examining it more it appeared like some kind of small rubber band got lodged in there. Of course I was stupid and tugged on it because i thougt it was foriegn thing that got stuck in there. A piece broke off and I realized it might actually be part of the camera ( maybe a gasket of some kind ).

First, has anyone else had this experience? I never had it with any of the 5 Canon bodies I've owned so I'm not sure what to do. Camera appears to work fine. Before the piece broke off the main dial was difficult to turn which is what caused me to notice it.

Any ideas, any suggestions?


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PUREBRAD
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Sep 02, 2012 20:08 as a reply to  @ cmunozs's post |  #6

Interesting. What I think I smell here is another potential recall.


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wookiee2cu
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Sep 02, 2012 20:35 |  #7

PUREBRAD wrote in post #14939850 (external link)
Interesting. What I think I smell here is another potential recall.

Um this is the first one I have seen or read about, a recall would require a significant number of cases.




  
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RoadPhotog
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Sep 02, 2012 22:24 |  #8

Is there a menu selection for blowing bubbles? Maybe an Easter egg?

It does look like bubble gum tho. If you have kids you would naturally pull on it. Haha. If no kids you would be wondering what the H***!!


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cmunozs
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Sep 02, 2012 22:33 |  #9

RoadPhotog wrote in post #14940226 (external link)
Is there a menu selection for blowing bubbles? Maybe an Easter egg?

It does look like bubble gum tho. If you have kids you would naturally pull on it. Haha. If no kids you would be wondering what the H***!!

no kids :S




  
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Neilyb
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Sep 04, 2012 07:08 |  #10

It is probably the seal for the light leak issue :rolleyes:


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jonneymendoza
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Sep 04, 2012 09:40 |  #11

lol wtf is that?


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swldstn
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Sep 08, 2012 11:02 |  #12

Cmunozs thanks so much for documenting it with photos. Didn't have another camera with me at the time. I'm finally going to send mine in next week to get canon to look at it.

This can't be related to the light leek since according to the serial number mine should suffer from the issue and I hadn't sent it back yet for that.


Steve Waldstein
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cmunozs
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Sep 10, 2012 14:42 |  #13

No problem.
I haven't had the time to send mine to Canon. Probably I'll do it last week of september.
I've been using the camera a lot these days. Now the rubber broke in half.
I live in Chile and I'm sure I'll have big problems trying to get it fix.

Let us know what happens.
Attached a new picture.

swldstn wrote in post #14963920 (external link)
Cmunozs thanks so much for documenting it with photos. Didn't have another camera with me at the time. I'm finally going to send mine in next week to get canon to look at it.

This can't be related to the light leek since according to the serial number mine should suffer from the issue and I hadn't sent it back yet for that.


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5D3 problem with main dial
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