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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 15 Sep 2012 (Saturday) 21:49
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Error message with 24-105

 
Jeff's ­ Challenger ­ RT
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Location: Anderson, Ind. USA
     
Sep 15, 2012 21:49 |  #1

Hello everyone! Have lurked here for a long time, first rookie post! I'm using a T3i. I've all of a sudden gotten an error message using my 24-105 (purchased on here used). It says ERROR 01 no communication between camera and lens, clean connections (or something to that extent). It only gives this error when using any of the manual settings. It acts like it needs a slow shutter speed, then the error come up. If I use any of the automatic settings, no message. I switched lenses and shot for about 3 hours with no error message. Only does it with the 24-105. If it is the lens, where do I send it for repair. The camera is about 6 months old. Thanks in advance! Jeff




  
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casaaviocar
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Sep 15, 2012 23:54 |  #2

Have you tried "cleaning the connections"? A Q-tip and some alcohol should do it. I've heard of some using a pencil eraser too.


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John ­ from ­ PA
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Sep 16, 2012 00:51 |  #3

The pencil eraser can be an issue. Alcohol should work but if you use an eraser make sure it is one of the pink erasers, hold the body with the lens opening downward when cleaning so nothing gets into the body. I think the body contacts are spring loaded. make sure they aren't stuck by moving each of them.




  
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Jeff's ­ Challenger ­ RT
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Location: Anderson, Ind. USA
     
Sep 16, 2012 10:32 as a reply to  @ John from PA's post |  #4

Hello! Thank's for the replies. I did try and clean the connections. I did a search on the net and saw the suggesstion about a pencil eraser. Also saw where that's a no-no? Does the lense need to be sent directly to Canon, or should I find a local Canon repair center? I guess I could try it on a different camera....Take care, Jeff




  
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treck_dialect
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Sep 16, 2012 10:36 |  #5

send it to a local repair center instead. should be a quick job.


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Error message with 24-105
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
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