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Thread started 01 Oct 2012 (Monday) 13:15
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Would you send your card in if the sticker came off?

 
TycoonOT
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Oct 01, 2012 13:15 |  #1

I have a Lexar 128gb sd card. The sticker started to peel off and is not all the way off.

Is it worth sending in to get replaced? The only reason I ask is because of resell. People might assume it's fake if I decide to sell it one day.

So would you send it to Lexar to get it "fixed"?


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Nick ­ Porcaro
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Oct 01, 2012 13:21 |  #2

How old is it? The thing I'd be most worried about is the sticker causing the card to get jammed in the camera and gumming up the insides. I don't know that I'd send it back unless it was really new. Otherwise, I'd peel as much of the sticker off as I could...


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jnaks
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Oct 01, 2012 13:23 |  #3

Honestly, I'd say no because by the time camera technology catches up with the card (assuming it's one of the newer 600x or 1000x models), it'll probably be dead or not worth much. Well, ok, technology evolves at breakneck speeds, but you get what I mean. First thing I'd make sure before deciding is whether it impedes or gets hooked up on any of the card reader or camera internals -- if it even comes close, that's a good reason.

But either way, given the high markup and premium status of the card, I'd say that giving Lexar a call wouldn't hurt, at all. Companies tend to be a little more helpful to people who buy their expensive tiers.


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TycoonOT
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Oct 01, 2012 13:23 |  #4

Nick Porcaro wrote in post #15065603 (external link)
How old is it? The thing I'd be most worried about is the sticker causing the card to get jammed in the camera and gumming up the insides. I don't know that I'd send it back unless it was really new. Otherwise, I'd peel as much of the sticker off as I could...

Opps, I just realized there was a typo. I meant to say "it is now all the way off"

You're right, it was doing exactly that, so I took the sticker off all the way. Now it's just a blank black card. I bought it about 4-6 months ago.

Just don't know if it's worth sending in. I'm bad at decision making, so I figured you guys could help :p


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TycoonOT
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Oct 01, 2012 13:24 |  #5

jnaks wrote in post #15065616 (external link)
Honestly, I'd say no because by the time camera technology catches up with the card (assuming it's one of the newer 600x or 1000x models), it'll probably be dead or not worth much. Well, ok, technology evolves at breakneck speeds, but you get what I mean. First thing I'd make sure before deciding is whether it impedes or gets hooked up on any of the card reader or camera internals -- if it even comes close, that's a good reason.

But either way, given the high markup and premium status of the card, I'd say that giving Lexar a call wouldn't hurt, at all. Companies tend to be a little more helpful to people who buy their expensive tiers.

Hmm never thought about that. I don't plan on selling it anytime soon with my gear. So you're right, if I decide to sell it, it would probably be worth as much as a 128mb sd card is worth right now.


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Nick ­ Porcaro
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Oct 01, 2012 13:41 |  #6

jnaks right. It probably wouldn't hurt to call. Personally, provided the label is cleanly off and not gumming up the SD slot, I probably wouldn't bet bothered though...


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agv8or
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Oct 01, 2012 14:05 |  #7

Are you certain it is not fake to begin with? I have never had a sticker come loose let alone fall off any card that I have bought from Adorama or B&H but I have had on a couple bogus cards I bought off Ebay. 6 years ago I bought 6 cards from 4 vendors on Ebay and they were all bogus with a couple of the cards having stickers that were easy to lift, one only had 256MB storage but was supposed to be 8GB and all of them did not have the appropriate write speed when I tested them. You're right in that if you ever went to sell it no one would buy it but like someone else mentioned in a year or two it will not be worth much any way. I do not know where you bought the card but I would be a little suspicious myself.


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BufordFZ1
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Oct 01, 2012 14:18 as a reply to  @ agv8or's post |  #8

Lexar has a lifetime warranty. Contact them about sending it back, I'm sure that they would send a replacement provided it is truly a LEXAR.


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Oct 01, 2012 14:18 as a reply to  @ agv8or's post |  #9

I'd call. They might even send you a free card.


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TycoonOT
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Oct 01, 2012 15:02 |  #10

Nick Porcaro wrote in post #15065697 (external link)
jnaks right. It probably wouldn't hurt to call. Personally, provided the label is cleanly off and not gumming up the SD slot, I probably wouldn't bet bothered though...

Sounds good. I'll call after work. Just thought I would get some input and waste time at work :p

agv8or wrote in post #15065798 (external link)
Are you certain it is not fake to begin with? I have never had a sticker come loose let alone fall off any card that I have bought from Adorama or B&H but I have had on a couple bogus cards I bought off Ebay. 6 years ago I bought 6 cards from 4 vendors on Ebay and they were all bogus with a couple of the cards having stickers that were easy to lift, one only had 256MB storage but was supposed to be 8GB and all of them did not have the appropriate write speed when I tested them. You're right in that if you ever went to sell it no one would buy it but like someone else mentioned in a year or two it will not be worth much any way. I do not know where you bought the card but I would be a little suspicious myself.

I never have either, but nope, it's genuine. Unless amazon.com (wasn't sold by a 3rd party) sells fakes

BufordFZ1 wrote in post #15065868 (external link)
Lexar has a lifetime warranty. Contact them about sending it back, I'm sure that they would send a replacement provided it is truly a LEXAR.

I honestly didn't know that. I have no doubt in my mind that it's genuine.

Nathan wrote in post #15065869 (external link)
I'd call. They might even send you a free card.

I don't need all that :eek:


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Whortleberry
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Oct 01, 2012 15:12 |  #11

  • Ask and ye might receive.
  • You'll never know if you don't ask.
  • It'll only cost a phone call / stamp.
  • What have you got to lose by asking, the very worst they can do is say "No".

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NU27D
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Oct 01, 2012 15:20 as a reply to  @ Whortleberry's post |  #12

You paid for something that should properly display it's identity. Good companies want it to be right. Contact them for a return. You'll feel better about it now and later.
Good luck!




  
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ben_r_
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Oct 01, 2012 15:20 |  #13

Isnt there a serial number on the card? Im sure they can still tell if its genuine and will take care of it for you.


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BufordFZ1
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Oct 01, 2012 15:20 as a reply to  @ Whortleberry's post |  #14

Or e-mail....

LEXAR - Micron Consumer Products Group Main Office

Limited lifetime warranty

Micron Consumer Products Group
47300 Bayside Parkway
Fremont, CA 94538
Tel: 510-413-1200
Fax: 510-440-3499
Email: support@lexar.com (external link)

Sales Information: 
1-800-789-9418


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Whortleberry
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Oct 01, 2012 15:31 |  #15

The previous post assumes that OP is in the USA, although there is no location given.


Phil ǁ Kershaw Soho Reflex: 4¼" Ross Xpres, 6½" Aldis, Super XX/ABC Pyro in 24 DDS, HP3/Meritol Metol in RFH, Johnson 'Scales' brand flash powder. Kodak Duo Six-20/Verichrome Pan. Other odd bits over the decades, simply to get the job done - not merely to polish and brag about cos I'm too mean to buy the polish!
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