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Thread started 12 Oct 2012 (Friday) 09:33
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Problems Installing Latest DPP Update

 
21tones
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Oct 12, 2012 09:33 |  #1

I tried to install the latest version of DPP yesterday, but when I tried to save the exe. file to the same folder as my original version of DPP I got the message

"You don't have permission to save in this location. Contact the administrator for permission".

I'm on a new computer using Windows 7, but didn't have this problem when using XP on my previous computer.

Does anyone know how to overcome this?

Thanks




  
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yb98
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Oct 12, 2012 10:25 |  #2

Do you have an administrator account on this computer ?


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21tones
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Oct 12, 2012 10:34 as a reply to  @ yb98's post |  #3

No I don't , that's why I am confused!




  
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yb98
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Oct 12, 2012 10:43 |  #4

Can't you ask someone who has an admin account to install it ?


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21tones
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Oct 12, 2012 10:49 |  #5

Sorry - what I meant was that there is no separate administrator account so I should be able to do this.
I've installed the original programme in the location to which I was trying to save the update.

That's why I'm confused.




  
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yb98
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Oct 12, 2012 10:55 |  #6

Normally, if you have administrator rights with your account you should be able to save it there.
If Windows refuses this means that your account don't have the administrator rights.

By the way why do you want to save the install .exe file there ?

Try to save it on your desktop and try to launch it from there.


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mwsilver
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Oct 12, 2012 11:12 |  #7

21tones wrote in post #15112493 (external link)
I tried to install the latest version of DPP yesterday, but when I tried to save the exe. file to the same folder as my original version of DPP I got the message

"You don't have permission to save in this location. Contact the administrator for permission".

I'm on a new computer using Windows 7, but didn't have this problem when using XP on my previous computer.

Does anyone know how to overcome this?

Thanks

What folder did you try to save it in? It really doesn't' matter where you put the installation exe. Its only needed during the installation itself. Save the file somewhere else. If it won't install when you double click on the exe, try right clicking and then select "Run as administrator " to install.


Mark
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tzalman
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Oct 12, 2012 11:18 |  #8

Go to Control Panel > User Accounts and Family Safety > User Accounts > Change your Account Type and make sure you are set as Administrator (not Standard Account).


Elie / אלי

  
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mwsilver
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Oct 12, 2012 12:15 |  #9

tzalman wrote in post #15112898 (external link)
Go to Control Panel > User Accounts and Family Safety > User Accounts > Change your Account Type and make sure you are set as Administrator (not Standard Account).

I think his issue may be that he's trying to copy the installation exe into the Program Files(x86) folder. Until we know exactly where he was was prevented from copying the file, its difficult to say for certain why he's having the problem. In any case, he should at least try to copy the exe somewhere else and attempt to install it as I suggested, either by double clicking or right clicking and using Run as Administrator.


Mark
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Lowner
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Oct 12, 2012 12:30 |  #10

yb98 wrote in post #15112791 (external link)
Normally, if you have administrator rights with your account you should be able to save it there.
If Windows refuses this means that your account don't have the administrator rights.

By the way why do you want to save the install .exe file there ?

Try to save it on your desktop and try to launch it from there.

In fact, don't bother to save it anywhere, just press run and it installs.


Richard

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Preeb
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Oct 12, 2012 12:31 |  #11

21tones wrote in post #15112493 (external link)
I tried to install the latest version of DPP yesterday, but when I tried to save the exe. file to the same folder as my original version of DPP I got the message

"You don't have permission to save in this location. Contact the administrator for permission".

I'm on a new computer using Windows 7, but didn't have this problem when using XP on my previous computer.

Does anyone know how to overcome this?

Thanks

You don't really want the installation file in the same folder with the program anyway. Put it in a downloads folder, or just save it to the desktop. The downloaded file is usually zipped, so you have to extract the files from it, then click the .exe file to start the installation.


Rick
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morph2_7
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Oct 12, 2012 12:40 |  #12

21tones wrote in post #15112765 (external link)
I've installed the original programme in the location to which I was trying to save the update.

The sentence indicates that you are trying to download DPP installation file (EXE) and save it to C:\Program Files... etc.

If I understand this correctly, you don't want to do that. Save the file to Desktop. Then run it.




  
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tonylong
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Oct 12, 2012 14:09 |  #13

Windows has some "protected" areas, and it sounds like you are coming against that, I don't know the details. When I do an online install, I typically just choose the "download and Run" defaults and never have a problem -- files are downloaded to a Temp location and then the install runs.

If occasionally I want to save the installation files I'll do it to a "safe" directory of my choosing, not to the "Program Files" directory.


Tony
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ncjohn
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Oct 12, 2012 20:24 as a reply to  @ tonylong's post |  #14

The OP's question wasn't actually "Should I save this file where I want to save it?"
The question was "Why can't I?" (Correct?)
Win7 puts a lot of limitations on what you can and can't do. Drove me crazy when I first started using it.
However, I just now tried putting my installation exe file in that folder and didn't have any trouble; got a window telling me I need admin rights and just clicked continue. So you've got something going on with your permissions. (And figuring out the whole "permissions" thing was a freakin' nightmare for me!)




  
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mwsilver
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Oct 12, 2012 20:43 |  #15

ncjohn wrote in post #15115167 (external link)
The OP's question wasn't actually "Should I save this file where I want to save it?"
The question was "Why can't I?" (Correct?)
Win7 puts a lot of limitations on what you can and can't do. Drove me crazy when I first started using it.
However, I just now tried putting my installation exe file in that folder and didn't have any trouble; got a window telling me I need admin rights and just clicked continue. So you've got something going on with your permissions. (And figuring out the whole "permissions" thing was a freakin' nightmare for me!)

True, but by extension, the implication was that the OP didn't save the file elsewhere and didn't install it. It seemed to most of us the purpose of his post was to help him install DPP. If he did install it, why bother to come to us on this forum just to discuss the quirks of the Windows 7 operating system if he wasn't having an ongoing problem . The only logical reason to bring up the subject in the first place is that he was unable to install DPP successfully on his computer.


Mark
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