Upset with Canon Repair

So this past week I had my 1d Mk3 in at canon for a clean and check. whille it was there I wanted the AF looked at since it had never been in there for any of the recall notices.

The camera was working perfectly when I sent it in. Anyways I got it back last Monday and all I did was take it out of the box and place the camera in my camera bag as I didnt have any shoots until Friday.

On the service sheet they sent back they said that they did the clean and check also made some electrical adjustments to the af assembly.

Friday I go to use the camera, put in a freshly charged battery go to fire up the camera and nothing. no power what so ever. I tried pulling out the battery a few times and reinserting it and still nothing. I then call CPS and let them know whats going on with it. They tell me to send it back in to them. But while I was on the phone I finally got the camera to come on I fire a image and it records nothing but black.

I then turn of the camera and the "sensor cleaning" function stays on until I remove the battery. once the battery is removed you can still faintly see that sensor cleaning in the LCD screen.

Now its back on its way to CPS I just pray that they fix it correctly and that im not charged for it since it was working fine when I sent it in.

-Rant Over For Now-

like ghosting on the screen? If so, that's really strange

Are you sure you got the right camera back? (serial #s match)

I hope they get you going again. That's a very strange outcome for just a cleaning and AF adjustment.

Well that is a bit of a disappointment. Which location did you send it to? I would demand a refund for the clean and check to be honest.

yea its like a ghosting on there stayed on for about 30 sec after i took out the battery.

Keith- It was the Irvine center, never had a problem with them before as that is where I send all my stuff to. And it was a free clean and check for being a CPS Gold member

As CPS members, we pay for the services via the membership fee. I'd request a 'freebie' or credit for a future CLA.

I have had nothing but positive results with Canon service,but they are human and not flawless. Give them the benefit of the doubt and get it looked at again. Everyone screws up now and then.

umphotography wrote in post #15152108
I have had nothing but positive results with Canon service,but they are human and not flawless. Give them the benefit of the doubt and get it looked at again. Everyone screws up now and then.

oh I am when I called the service center they were nothing but nice, it just sucked that I had 2 hockey games this past weekend to shoot. So I ended up having to use my mk2 and the results are just not as good as the mk3.

I also have had nothing but good service from the Irvine center and I will continue to send any repair work to them.