i have purchased several items from them, some more expensive than others. one item i want to share a story about. I purchased a 64gb sdxc card from them and never got it.
their tracking said it was delivered. there was no signature required, so paypal said i was S.O.L. US postal acted like they never make a mistake. I was fuming. I left a negative review on reseller ratings for 1 sale a day and was promptly contacted w/ a customer service number to call directly.
before that negative review, i emailed them two weeks prior and never heard back.
I called the number, talked to the lady and she said they would issue a refund, which they did.
1 day after getting the refund, there was a package that was covered in dirt laying on my front porch. i am not sure exactly the trip the package took, but there it was. i called 1 sale a day and told them and sent it back to them as i had already purchased another one from someone else.
but in the end, they provided great customer service.