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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 05 Dec 2012 (Wednesday) 17:53
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Client gone AWOL, what to do?

 
ssim
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Dec 06, 2012 09:05 as a reply to  @ post 15332922 |  #16

Things happens in peoples life that can make family portraits seem inconsequential. Divorce, lost job, death in the family just to mention a few. The last thing I would want is to hear my photography in my voice mail if I am dealing with something dramatic. You've fulfilled your obligations thus far. I'd let them be and hopefully you will hear from them in the future. If not then just chalk it up to experience. Not absolutely everyone is going to buy more prints.


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Numenorean
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Dec 06, 2012 09:18 |  #17

You got paid. You put up the gallery. The ball is in their court. Stop worrying about it.


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i_am_cdn
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Dec 06, 2012 12:44 |  #18

I have one client pay for a shoot - he was a nightmare client, called me every second day to "discuss" the concept/ideas.... in the end we did the shoot he was very happy with the photos when he looked at them online. he had paid for a set number of photos that I would edit upfront. after 3 weeks of me asking him to make his decision as to what photos he wanted, I let him know that he had my contact info and to let me know when he had made his decision. That was 19 months ago. never head from him again.

Very odd, but whatever, I fulfilled my obligations, and will be happy to edit the photos he does want when and if he ever contacts me back.


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iLynx
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Dec 06, 2012 13:49 |  #19

This happened to me once. Did the session back in April, last I heard from the client was in May. No prints ordered or anything. I actually forgot about it until now lol.


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proimages
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Dec 06, 2012 17:11 as a reply to  @ iLynx's post |  #20

Hi Happy Holidays!!

Clients go MIA all the time, (as many have suggested for numerous reasons..)
Lot of times they wait to last minute, and then will want Christmas Cards ready by 20th
and call you on the 18th all crazy. least that's the LA Christmas spirit : )

sounds like you covered your part of the deal, in this case less is more!
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cdifoto
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Dec 06, 2012 23:09 |  #21

i_am_cdn wrote in post #15334104 (external link)
I have one client pay for a shoot - he was a nightmare client, called me every second day to "discuss" the concept/ideas....

Maybe you put "discuss" in quotes for a reason but I LOVE it when my clients want to talk about their shoot...even every day. It usually means they're excited and the photos will turn out fantastic.


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RDKirk
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Dec 06, 2012 23:17 |  #22

cdifoto wrote in post #15336393 (external link)
Maybe you put "discuss" in quotes for a reason but I LOVE it when my clients want to talk about their shoot...even every day. It usually means they're excited and the photos will turn out fantastic.

And gives you more opportunity to influence them (or at least be well aware of what to expect and plan for it).


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cdifoto
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Dec 06, 2012 23:25 |  #23

RDKirk wrote in post #15336412 (external link)
And gives you more opportunity to influence them (or at least be well aware of what to expect and plan for it).

Exactly. You can pick up and key in on certain things they say or the way they talk and act to make better photos to fit their personality.


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convergent
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Dec 06, 2012 23:32 |  #24

You did your job. Let them be or you'll probably start to annoy them.


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Client gone AWOL, what to do?
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