In another thread, I mentioned that Luma had killed off our gate hook project. During testing, we happened upon a failure mode for gate hooks that sapped our confidence in using them for just about anything.
The other co-founder at Luma, Duncan, made a video that gives a few examples of how this issue can happen with a number of gate hooks.
Now, I want to be clear - we aren't trying to scare monger everyone into thinking that the basic gate hook is evil and you should yank them off your straps. Like the video says; it is *very* rare for a gate hook to get snagged in this configuration. Now that you've seen it and are aware of it, the chances of it happening to you in the field are now even rarer.
As a business though, Luma simply can't put out a product that we don't have absolute faith in. Even if 1/1000 customers ran into this, those are still a handful of emails of a kind we simply never want to receive.
Interesting side note - all the video was shot on a Sony RX1, and it is every bit as good as your deepest dreams could make it out to be.