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Thread started 09 Dec 2012 (Sunday) 19:01
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New Build & Canon Utility

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NebrGuy
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Dec 09, 2012 19:01 |  #1

I am building a new computer. This weekend I installed DPP and the Canon Utility. First attempt was using the disc that came from Canon (50d) and it wouldn't install. I went to Canon's website and pulled the software from there and managed to install it.

When I start the utility it opens up. The only menu item that I can click on is to change the settings. It doesn't actually allow me to offload images from the camera. This is a Windows 8 install. Has anyone else had problems moving files from the camera to the computer using the Canon Utility?

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crn3371
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Dec 09, 2012 20:29 |  #2

Have you checked if they're Win8 compatible?




  
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NebrGuy
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Dec 09, 2012 21:30 |  #3

According to Canon's support / download page it is compatible.

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MikeT2i
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Dec 09, 2012 22:42 |  #4

Can you see the - Setttings > Preferences? You can go in there and set the Startup action etc.

This may be a stupid question but do you have the camera attached when you open the utility?




  
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New Build & Canon Utility
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