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Thread started 20 Dec 2012 (Thursday) 14:01
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Price Dropped: Should I return it?

 
Hoosierfan
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Dec 20, 2012 14:01 |  #1

Bought a T4i with 18-55mm for $799 earlier this month from B&H. It's still in the box waiting for my wife to unwrap it. Today I looked at the price at B&H, and it is $649! Should I return it and order a new one? Does anybody think I'll have trouble with this?




  
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gonzogolf
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Dec 20, 2012 14:07 |  #2

B&H has some fairly stringent rules for returns. If you've had it more than a couple weeks or your shutter count is over a minimal amount I think you are out of luck. You might be able to appeal for a price adjustment.




  
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Jason401
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Dec 20, 2012 14:30 |  #3

What does their return policy state? If it falls within their time limit for returns and any other rules they may have, sure, return it and buy the new package. Look on your packaging receipt for info about returns. I don't know them off hand.




  
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Hoosierfan
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Hatchling
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Dec 20, 2012 14:32 |  #4

I was barely outside of their return policy. Just got done talking to their Customer Service rep. They are going to give me a refund for my current one and I'm effectively upgrading to the 18-135mm STM lens for $60! B&H has my business going forward.




  
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Mark-B
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Dec 20, 2012 14:33 |  #5

I'd contact B&H first to see if they will give you a refund or credit for the difference. If not, I wouldn't bother returning something for $20 but I would absolutely do it for $150.

From the B&H website:

Extended Holiday Shopping Return Policy!
B&H has a 30-day return policy. For the convenience of our customers who want to begin holiday shopping early, we are extending the policy's time period. Beginning with purchases made November 18, 2012, our return policy will be either until January 18, 2013 or 30 days, whichever is longer. All other standard return policy conditions apply.


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Mark-B
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Dec 20, 2012 14:37 |  #6

Hoosierfan wrote in post #15390425 (external link)
I was barely outside of their return policy. Just got done talking to their Customer Service rep. They are going to give me a refund for my current one and I'm effectively upgrading to the 18-135mm STM lens for $60! B&H has my business going forward.

According to their website, all purchases made after November 18 are eligible for return until January 18, 2013 or 30 days from date of purchase, whichever is longer. If you bought it earlier this month, you are not outside of their return policy.

http://www.bhphotovide​o.com …Center/ReturnEx​change.jsp (external link)


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Hoosierfan
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Dec 20, 2012 14:55 |  #7

Mark-B wrote in post #15390441 (external link)
According to their website, all purchases made after November 18 are eligible for return until January 18, 2013 or 30 days from date of purchase, whichever is longer. If you bought it earlier this month, you are not outside of their return policy.

http://www.bhphotovide​o.com …Center/ReturnEx​change.jsp (external link)

I bought it on 11/13/12, so I was outside of both. They were still fine to refund it, I'm sure part of it was knowing that I was going to spend more money if they did.




  
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Cam101
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Dec 20, 2012 15:22 |  #8

Excellent service. That's why they get my business 9 times out of 10.


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iazybandit
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Dec 20, 2012 15:34 |  #9

Usually stores whether its online or brick and motar are good with price adjustments. So if an item dropped in price the following week, they'll just "return" the item and repurchase it and refund the credit to you.


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mzondeki
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Dec 20, 2012 16:50 |  #10

I saw nobody gave this info, so I am first to give. If you have made the purchase thru your credit card, fyi some credit card gives price-rewind /price match option within 30-60 days. I know Citi-Thankyou-Premier card and Costco-Amex card gives . Check your credit card benefits if they provide such.


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bps
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Dec 20, 2012 20:48 |  #11

Folks, it's nice of you to still offer the OP advice, but he's already called B&H and they gladly refunded the price difference. All is GTG now.

Bryan


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blogs
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Dec 20, 2012 21:09 |  #12

Wow, I would have never thought to do this-I would have thought it was a case off 'to bad, that was the price when you bought it'.




  
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bobbyz
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Dec 20, 2012 22:50 |  #13

mzondeki wrote in post #15390933 (external link)
I saw nobody gave this info, so I am first to give. If you have made the purchase thru your credit card, fyi some credit card gives price-rewind /price match option within 30-60 days. I know Citi-Thankyou-Premier card and Costco-Amex card gives . Check your credit card benefits if they provide such.

Man, I have one of those and just enabled price rewind thingy. It says 5dmk3 and 24-105 is like $4500 or so. Good luck it even going less than $4k when most prices now are like $3500-$3800. Not sure which stores/prices it looks at to decide one way or the other.


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preppyak
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Dec 20, 2012 23:24 |  #14

Hoosierfan wrote in post #15390425 (external link)
They are going to give me a refund for my current one and I'm effectively upgrading to the 18-135mm STM lens for $60! B&H has my business going forward.

Nice, good to hear positive stories




  
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Chris
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Dec 21, 2012 08:11 |  #15

B&H is my friend


Chris

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Price Dropped: Should I return it?
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