Shutter button works fine, aperture etc all buttons work fine. But the dial is not working at all when the grip is attached on either body or grip. Any solutions on how to fix?
http://www.youtube.com …er_embedded&v=EWN5hcZExg8
ZeroSkylineX Member  101 posts Joined Jun 2012 Location: Toronto, Canada More info | Dec 20, 2012 15:11 | #1 Shutter button works fine, aperture etc all buttons work fine. But the dial is not working at all when the grip is attached on either body or grip. Any solutions on how to fix? Canon Rebel 600D/T3i | 580EX II
LOG IN TO REPLY |
sapearl Cream of the Crop  More info | Dec 20, 2012 18:20 | #2 Hi Zero - sorry to hear about your problems. Is this a new or used grip, and is it the genuine Canon grip or third party aftermarket? GEAR LIST
LOG IN TO REPLY |
Dec 20, 2012 18:24 | #3 sapearl wrote in post #15391224 Hi Zero - sorry to hear about your problems. Is this a new or used grip, and is it the genuine Canon grip or third party aftermarket? New Genuine Canon grip (off a classified). Seller is unwilling to give me a refund. All of the other buttons work fine, aperture etc but it's the main dial that does not work. So frustrating... Canon Rebel 600D/T3i | 580EX II
LOG IN TO REPLY |
sapearl Cream of the Crop More info | Dec 20, 2012 18:54 | #4 That's too bad he won't deal with you - is that the reason he sold it? I assume that he represented it as fully functional if he sold it as new, so it's sounding like he misrepresented it. GEAR LIST
LOG IN TO REPLY |
Dec 20, 2012 19:02 | #5 sapearl wrote in post #15391331 That's too bad he won't deal with you - is that the reason he sold it? I assume that he represented it as fully functional if he sold it as new, so it's sounding like he misrepresented it. I honestly don't know. He apparently has his own web business so I took his word for it be fully functional. Canon Rebel 600D/T3i | 580EX II
LOG IN TO REPLY |
sapearl Cream of the Crop More info | Dec 20, 2012 19:06 | #6 ZeroSkylineX wrote in post #15391356 I honestly don't know. He apparently has his own web business so I took his word for it be fully functional. And yes he did claim it was new. If it is new then perhaps you can get some (no cost) warranty service directly from Canon? It's worth a shot; call their customer service as it still may be in the warranty period. GEAR LIST
LOG IN TO REPLY |
Whortleberry Goldmember  1,719 posts Likes: 53 Joined Dec 2011 Location: Yorkshire, England More info | Dec 20, 2012 19:41 | #7 ZeroSkylineX wrote in post #15390571 Shutter button works fine, aperture etc all buttons work fine. But the dial is not working at all when the grip is attached on either body or grip. Any solutions on how to fix? ZeroSkylineX wrote in post #15391238 New Genuine Canon grip (off a classified). Seller is unwilling to give me a refund. All of the other buttons work fine, aperture etc but it's the main dial that does not work. So frustrating... Also I wanted to point out that my dial DOES work when the grip is not attached. ZeroSkylineX wrote in post #15391356 I honestly don't know. He apparently has his own web business so I took his word for it be fully functional. And yes he did claim it was new. It's exceedingly difficult to effectively suggest recourse under law in different countries but, as groundwork:
Phil ǁ Kershaw Soho Reflex: 4¼" Ross Xpres, 6½" Aldis, Super XX/ABC Pyro in 24 DDS, HP3/Meritol Metol in RFH, Johnson 'Scales' brand flash powder. Kodak Duo Six-20/Verichrome Pan. Other odd bits over the decades, simply to get the job done - not merely to polish and brag about cos I'm too mean to buy the polish!
LOG IN TO REPLY |
Saint728 Goldmember  2,892 posts Likes: 1 Joined Jun 2009 Location: Honolulu Hawaii More info | Dec 20, 2012 20:33 | #8 ZeroSkylineX wrote in post #15391238 New Genuine Canon grip (off a classified). Seller is unwilling to give me a refund. All of the other buttons work fine, aperture etc but it's the main dial that does not work. So frustrating... Also I wanted to point out that my dial DOES work when the grip is not attached. How do you know its a "New Genuine Canon grip"? If it were a genuine Canon grip then he would have no problem for you to return it and get a new one. I'm thinking its a Canon fake and he is trying to sell them off as real. Canon EOS 1Ds Mark III | 17-40mm f/4.0L | 70-200mm f/2.8L USM | 100mm f/2.8L IS Macro | 300mm f/4.0L IS
LOG IN TO REPLY |
Saint728 Goldmember 2,892 posts Likes: 1 Joined Jun 2009 Location: Honolulu Hawaii More info | Dec 20, 2012 20:38 | #9 What is the sellers ebay name and a link to the grip in question? Canon EOS 1Ds Mark III | 17-40mm f/4.0L | 70-200mm f/2.8L USM | 100mm f/2.8L IS Macro | 300mm f/4.0L IS
LOG IN TO REPLY |
Whortleberry Goldmember 1,719 posts Likes: 53 Joined Dec 2011 Location: Yorkshire, England More info | Dec 21, 2012 04:39 | #10 Saint728 wrote in post #15391669 How do you know its a "New Genuine Canon grip"? If it were a genuine Canon grip then he would have no problem for you to return it and get a new one. I'm thinking its a Canon fake and he is trying to sell them off as real. Take Care, Cheers, Patrick OK - so that makes two of us who are more than slightly suspicious. Phil ǁ Kershaw Soho Reflex: 4¼" Ross Xpres, 6½" Aldis, Super XX/ABC Pyro in 24 DDS, HP3/Meritol Metol in RFH, Johnson 'Scales' brand flash powder. Kodak Duo Six-20/Verichrome Pan. Other odd bits over the decades, simply to get the job done - not merely to polish and brag about cos I'm too mean to buy the polish!
LOG IN TO REPLY |
S_Egbert Member  224 posts Likes: 1 Joined Feb 2007 Location: Oregon More info | Dec 21, 2012 05:19 | #11 ZeroSkylineX wrote in post #15391238 New Genuine Canon grip (off a classified). Seller is unwilling to give me a refund. All of the other buttons work fine, aperture etc but it's the main dial that does not work. So frustrating... Also I wanted to point out that my dial DOES work when the grip is not attached. If it was a "New Genuine Canon grip" there should have been a Canon warranty with it so that you could get warranty service. Sounds like you got burned looking for that "good deal" Steve
LOG IN TO REPLY |
DavidR Goldmember More info | Dec 21, 2012 05:19 | #12 Saint728 wrote in post #15391686 What is the sellers ebay name and a link to the grip in question? Take Care, Cheers, Patrick If the grip was purchased on eBay then it would qualify for the eBay Buyer Protection. Open a case and your money will be refunded. Sony a9II
LOG IN TO REPLY |
SMP_Homer Cream of the Crop  More info | Dec 21, 2012 09:45 | #13 ZeroSkylineX wrote in post #15391238 New Genuine Canon grip (off a classified). Seller is unwilling to give me a refund. All of the other buttons work fine, aperture etc but it's the main dial that does not work. So frustrating... that sucks... EOS R6’ / 1D X / 1D IV (and the wife has a T4i)
LOG IN TO REPLY |
flyinlow007 Member 139 posts Joined Apr 2012 Location: Savage, MN USA More info | Dec 21, 2012 11:55 | #14 I'm assuming you have removed the grip, checked the contacts in both the camera and grip and re-attached? Canon 5DmkIII gripped, Canon 60D gripped
LOG IN TO REPLY |
lannes Goldmember  4,370 posts Likes: 6 Joined Dec 2009 Location: Perth, Australia More info | Dec 22, 2012 17:41 | #15 Have you got the grip tightened up very tightly, you might want to back it off a bit, which might improve the connection. 1Dx, 1DM4, 5DM2, 7D, EOS-M, 8-15L, 17-40L, 24 TSE II, 24-105L, 50L, 85L II, 100L, 135L, 200L f/2.8, 300L f/4, 70-200L II, 70-300L, 400Lf/5.6
LOG IN TO REPLY |
 | x 1600 |
| y 1600 |
| Log in Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!
|
| ||
| Latest registered member is Little Branch Photography 354 guests, 115 members online Simultaneous users record so far is 15,144, that happened on Nov 22, 2018 | |||
