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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 06 Jan 2013 (Sunday) 19:08
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My lens is stuck on my new camera!

 
binlu12
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Jan 29, 2013 19:10 |  #136

mikeinctown wrote in post #15547904 (external link)
Judging by the posts in the lens section, I think there are more problems with L glass. ;)

Maybe the chance of failure is proportional to how often you take lens off and put on.


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scpictaker
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Jan 29, 2013 20:49 |  #137

Believe it or not, a lens being stuck on your camera will save you TONS of $$$.


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dgiglio3087
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Jan 30, 2013 12:52 |  #138

scpictaker wrote in post #15550231 (external link)
Believe it or not, a lens being stuck on your camera will save you TONS of $$$.

Ha ya you right...

Thanks everyone for all the interest. after getting the lens back and looking it at it, i realized it wasnt the screws that jammed it up. It was a broken contact ( thats what canon called it). Basicly a piece of the mount broke off. And it took me alot of angry emails to a supervisor.


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Inspeqtor
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Jan 30, 2013 13:02 |  #139

dgiglio3087 wrote in post #15552558 (external link)
Ha ya you right...

Thanks everyone for all the interest. after getting the lens back and looking it at it, i realized it wasnt the screws that jammed it up. It was a broken contact ( thats what canon called it). Basicly a piece of the mount broke off. And it took me alot of angry emails to a supervisor.

I hope the broken mount was from the lens and not the camera body.

I also hope Canon fixed it for free for you.


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dgiglio3087
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Jan 31, 2013 16:52 |  #140

Inspeqtor wrote in post #15552588 (external link)
I hope the broken mount was from the lens and not the camera body.

I also hope Canon fixed it for free for you.

The broken mount was on the lens.

They did after i sent a long long email telling them i needed a supervisor and how pissed i was they finally got it fixed, for free.

Although they fixed it for free, if i have to give their customer service a rating it would be 1 out of 5 star. They told me i would recieve an email with tracking # when they sent it back to me then one day i came home and had a note on my door saying"Sorry we missed you" from fedex. The supervisor said "oh i dont know why they didnt email you"... and that was that, the next day i had my camera.


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dgiglio3087
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Feb 14, 2013 14:46 |  #141

Just a quick update for anyone whos following along, since i recieved the lens/camera back i havent had anymore problems. And believe it or not, i actually put the lens on my camera again (against better judgement). BUT i tried it out on the old camera first. I actually like the lens, i hadnt gotten to use it before it broke. Its just a shame that they dont make ALL their lenses with metal mounts. After this happened to me i started looking at all my lenses and i realized, i only have 1 lens that doesnt have a plastic mount. They sell super cheap extension tubes, for $20 that have metal mounts, why is it that my 55-250mm lens has plastic mounts


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amfoto1
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Feb 14, 2013 16:21 |  #142

The plastic mounts on the 50/1.8, 18-55 and 55-250 are part of how Canon keeps those the three least expensive lenses they offer.

Problems such as you had with them are rare.... But I wouldn't use them hard, would expect that the mount will wear out more rapidly than the better metal ones, and wouldn't expect the plastic to survive a hard drop. Still, I'd rather break that easily replaced part, if possible let it absorb the impact, than other more critical or impossible to replace parts of the camera and lens.

Canon also sells plenty of lenses with metal mounts, they just cost more. (50/1.4, 17-55, 70-200 for example... but somewhere upwards of 60 lenses total.)

Those $20 extension tubes might have metal bayonet mounts, but are a PITA to use with any electronically controlled lens... And the brass/chrome of their metal mount might or might not actually be as strong as the plastic on those Canon lenses!

For about $50, there are macro extension tubes with electronic contacts, that are far easier to use.... but also have plastic bayonet mounts (Zeikos and rebranded Zeikos). For $70 you can get the same with metal bayonet mounts (Opteka, Zeikos and rebranded Zeikos).


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djohnfot
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Feb 14, 2013 19:20 |  #143

In the 40 years since I bought my first SLR, I've never had a lens get stuck on the camera. I did have an M42 adaptor for an OM1 that refused to budge the conventional way but which yielded to some rather unsubtle surgery. I have never had a Canon lens - plastic or metal mount - refuse to come off.

Still, there seems to be a possibility so I'm gonna get all my lenses and tighten the screws!




  
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dgiglio3087
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Feb 15, 2013 08:51 |  #144

djohnfot wrote in post #15611137 (external link)
In the 40 years since I bought my first SLR, I've never had a lens get stuck on the camera. I did have an M42 adaptor for an OM1 that refused to budge the conventional way but which yielded to some rather unsubtle surgery. I have never had a Canon lens - plastic or metal mount - refuse to come off.

Still, there seems to be a possibility so I'm gonna get all my lenses and tighten the screws!

Yeah well it happened to me, just my luck!!


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dgiglio3087
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Feb 15, 2013 09:08 |  #145

amfoto1 wrote in post #15610634 (external link)
The plastic mounts on the 50/1.8, 18-55 and 55-250 are part of how Canon keeps those the three least expensive lenses they offer.

Problems such as you had with them are rare.... But I wouldn't use them hard, would expect that the mount will wear out more rapidly than the better metal ones, and wouldn't expect the plastic to survive a hard drop. Still, I'd rather break that easily replaced part, if possible let it absorb the impact, than other more critical or impossible to replace parts of the camera and lens.

Canon also sells plenty of lenses with metal mounts, they just cost more. (50/1.4, 17-55, 70-200 for example... but somewhere upwards of 60 lenses total.)

Those $20 extension tubes might have metal bayonet mounts, but are a PITA to use with any electronically controlled lens... And the brass/chrome of their metal mount might or might not actually be as strong as the plastic on those Canon lenses!

For about $50, there are macro extension tubes with electronic contacts, that are far easier to use.... but also have plastic bayonet mounts (Zeikos and rebranded Zeikos). For $70 you can get the same with metal bayonet mounts (Opteka, Zeikos and rebranded Zeikos).

No i realize thats why they do it but it just seems like it wouldnt cost that much more ($10-20 more) to make them with some form of metal mounts... it just sucks that most lenses that cost under $500 have plastic mounts. And i know people will say "you get what you pay for" but i mean really? Theres no way in the world that a camera lens should cost 10's of thousands of dollars (thats not to say its not worth it, im just saying that a $10,000 lens will scratch just like a 50mm 1.8 will)


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msowsun
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Feb 15, 2013 09:42 |  #146

It is only the 50mm 1.8 II with the plastic mount that gets stuck. There are MANY similar reports all over the internet about this lens getting stuck and I have not seen even one other report of any other plastic mount getting stuck.

It seems to be a design fault on this one plastic lens only.

(there are a few reports of metal mount lenses getting stuck when screw back out, but those are very rare in comparison to the countless number of plastic 50's getting stuck)

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msowsun
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Feb 15, 2013 10:06 |  #147

The other plastic mounts are all designed differently........

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60DShim
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Feb 15, 2013 17:27 |  #148

Was thinking about picking up the nifty fifty because I had an extra 100 bucks. Glad I came across this thread.


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pwm2
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Feb 15, 2013 17:29 |  #149

60DShim wrote in post #15614329 (external link)
Was thinking about picking up the nifty fifty because I had an extra 100 bucks. Glad I came across this thread.

The nifty is just as good even after this thread was created. A huge majority of owners have no issues with it (except that it isn't a lens suitable for people who regularly drops their lenses in the floor)


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morph2_7
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Feb 15, 2013 17:48 |  #150

60DShim wrote in post #15614329 (external link)
Was thinking about picking up the nifty fifty because I had an extra 100 bucks. Glad I came across this thread.

Then you shouldn't hang around the forum too much because you may find fault with other lenses too. Your lenses choice will be very limited once you know each one of them has a (rare) problem of its own.




  
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