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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 20 Feb 2013 (Wednesday) 14:41
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mdaddyrabbit
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Feb 20, 2013 14:41 |  #1

Where can I send my camera to have it checked for accuracy of clarity and focus?


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silvrr
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Feb 20, 2013 14:45 |  #2

Canon

Or do it yourself. Tripod, mirror lock up, good light. Shoot and check the focus.
https://photography-on-the.net/forum/showthre​ad.php?t=857871


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rrblint
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Feb 20, 2013 14:47 as a reply to  @ silvrr's post |  #3

Canon is probably the best bet, but most likely not the cheapest.


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mdaddyrabbit
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Feb 20, 2013 14:54 |  #4

I imagine Canon has different service center locations. Is one better than another or do you just send it in and they send it where it needs to be?


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silvrr
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Feb 20, 2013 15:07 |  #5

What kind of issues are you having? You may be chasing your tail on the focus issue if you don't figure out if its a camera issue or lens issue first. With 2 cameras and 2 lenses you should be able to figure out which is the culprit pretty easily.


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mguffin
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Feb 20, 2013 15:10 |  #6

California, NJ and Virginia... When you schedule the service online, you can pick where you will send it. I would send mine to the closest...


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MrPhejEjHmoob
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Feb 20, 2013 15:16 |  #7

I wouldn't trust sending it to any other vendor except Canon.


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Feb 20, 2013 15:20 |  #8

This is where you get started. (external link)


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mdaddyrabbit
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Feb 20, 2013 15:27 |  #9

silvrr wrote in post #15632694 (external link)
What kind of issues are you having? You may be chasing your tail on the focus issue if you don't figure out if its a camera issue or lens issue first. With 2 cameras and 2 lenses you should be able to figure out which is the culprit pretty easily.

Since replacing my Canon 20D with a 60D I have not been really happy. I have shot and shot this camera. I have posted and ask questions about quality and everyone says Its me. The issues are that when I shoot an image whether it be on tripod at low ISO or hand held at low ISO they have somewhat of a grainy look or splotchy look and most have some clarity to them but I cannot get one image to be tack sharp. The leading lines do not have a sharp edge to them even after sharpening in photoshop. They go from not tack sharp to over sharpened and still look soft.

I have shot the camera with a different lenses, Canon 70-200mm, Canon 18-55mm, Canon 24-105mm, Canon 24-70mm and a Sigma 17-70mm and they still look soft.

I am at wits end, I keep shooting and nothing turns out even in full auto mode in jpg format. If I shoot in low light with higher ISO it really looks bad.

I can't say 100% its the camera but I don't think its the lens since I have tried so many. I didn't have this issue with my Canon 20D. I have got to figure this out.


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silvrr
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Feb 20, 2013 15:33 |  #10

Care to post an example and a 100% crop?


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JamesDurbinMedia
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Feb 20, 2013 15:40 |  #11

Canon will do a full clean and check and return to factory spec, and they also follow through on any directions you include when you send the camera in to them. Most of the time. They have been hit or miss with me to include the shutter count when I request it on occasion. But if you sent a camera in with claimed focus issues they would attempt to diagnose and fix them.


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mdaddyrabbit
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Feb 20, 2013 15:41 |  #12

silvrr wrote in post #15632694 (external link)
What kind of issues are you having? You may be chasing your tail on the focus issue if you don't figure out if its a camera issue or lens issue first. With 2 cameras and 2 lenses you should be able to figure out which is the culprit pretty easily.

silvrr wrote in post #15632800 (external link)
Care to post an example and a 100% crop?

Yes, I will post one, I am at work so I will do it tonight.


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fishyone
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Feb 20, 2013 18:21 as a reply to  @ mdaddyrabbit's post |  #13

Call Canon, 1-800-okcanon, and they will walk you through the process of sending your camera in. I just sent in my 1DIII for the AF fix and got it back a week later with the AF working great.


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digital ­ paradise
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Feb 20, 2013 18:57 |  #14

mguffin wrote in post #15632706 (external link)
California, NJ and Virginia... When you schedule the service online, you can pick where you will send it. I would send mine to the closest...

I thought they tell you where to send it based on return shipping address which more than likely your home or business. I'm pretty sure Canon USA told me if you ship it to the wrong location they will ship it to the place you should have shipped it to in the first place and will take more time.

Anyway I would stick with Canon as well.


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mdaddyrabbit
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Feb 20, 2013 20:49 |  #15

silvrr wrote in post #15632800 (external link)
Care to post an example and a 100% crop?


Here are some links to some examples of cropped photos. The file size was too big so I used my skydrive.

http://sdrv.ms/Vxgi1U (external link)

http://sdrv.ms/YCdiAf (external link)

http://sdrv.ms/12PczBB (external link)


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