Well, that's one point. The other point is that normally when purchasing a product from another country they will honor warranty - provided you ship the goods back to that country of purchase. I'm happy to do that - pretty easy with data.
Lame excuse indeed.
I've worked with international companies (even sat next to the CEO of one at a table years ago at a conference) - where they are warm towards you, inviting and direct and honest at Q&A time. Adobe comes across nothing like this now - and quite the opposite. The impression is that he's just a greedy sod, who doesn't respect us as clients and treats us like some politicians treat people. Dodge questions, beat around the bush, give lame excuses, etc - we're just a means to an end to this bloke.
My personal opinion is that Adobe needs a new CEO. This one's losing the plot. The developers at Adobe do a fantastic job - and they deserve a better CEO to represent them too!