alann wrote in post #15900290
Type the error message into Google and you will find the answer
Doing so will lead to helpful tips like those in this article
It could be as simple as "The ZoomBrowser error was corrected by deleting unrecognized file types from the "My Pictures" folder. The eventual correction furnished by Canon was hidden from me as a user. My thanks to Microsoft for helping to eliminate the problem and getting the software to work. Thanks! "
Reading another article provided in the Google search also yields
"To make a long story short, the reason ZoomBrowser was always crashing was because of an incompatibility with WCS color profiles in Windows Vista. Windows Color System is a new method for managing color in Vista. You can access Windows color management if you right-click on the desktop and select Personalize. Then click on Display Settings and then Advanced Settings… Click the Color Management tab and then click the Color Management… button. On the default Devices tab, you can specify a default color profile for the various imaging devices on your system, such as monitors, printers, scanners, etc...There are two possible headings you may see there: WCS Device Profiles and/or ICC Profiles. If there are any WCS Device profiles listed, such as the “sRGB virtual device model profile,” you will want to remove these from the list. Click it to highlight, and then click below on the Remove button.
Click on the Add… button. You’ll see a list of installed color profiles. Ignore any under the WCS list and scroll down to the ICC Profiles. Select “sRGB IEC61966-2.1″ and click OK. This returns you to the Color Management window. Click on the color profile you just added under ICC Profiles, and then click on the “Set as Default Profile” button. Then click Close. You’re done.
If a selected WCS Device Profile was interfering with ZoomBrowser EX, you should be able to launch the program and use it now. If the program still doesn’t open for you, there is likely another issue at hand, such as a corrupted photo file. "