I have a lowepro classified 250aw. Its about 3 years old now. I noticed the rain cover binded together at a junction where plastic coating is for the strap insert. Its impossible to seperate it without ripping the cover. Also the sholder padding has degraded to almost the internal padding.
Does anyone have experience with warranty claims with lowepro? They state natural wear is not covered. Not sure if the degraded padding to internal material is normal.
Any input is appreciated.
Also, the bag was purchased at Henry's here in Canada. It states that a lowepro dealer has to estimate the damage. Would that be the store?