that is unfortunate. The hardware on the black rapid is not the most impressive in terms of quality, but I so far have had no reason to doubt its integrity. I might look into a redundancy system like a lanyard, as long as its easily detachable.
Looking att that pic, I wonder why on earth they would use a carabiner that is of a pressed construction like that. Seems extremely cheap, and goes against everything the strap seems to stand for in terms of how it is used. I wonder if they have updated the hardware recently. Makes me want to go to REI and get a proper climbing carabiner to use and just ditch the stock hardware, haha,