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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 28 Aug 2013 (Wednesday) 08:01
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Defining Basic Services?

 
bmaxphoto
Senior Member
276 posts
Likes: 5
Joined Apr 2012
Location: SWVA
     
Aug 28, 2013 08:01 |  #1

I recently completed a gig that paid well for what I consider to be my basic services. I.E. session, prelim edits, proofs posted, images selected for further edits, provide images. However, this particular client ended up requesting quite a bit more editing and processing: three different rounds of revisions, more involved edits, etc.

I didn't feel comfortable coming back asking for more money since I didn't exactly define clearly what my services were. So I did perhaps 4 additional hours of editing without additional fee. I realize this is my mistake but not sure how to address it for future projects. Is it simply a matter of defining these issues in the contract? Basically spelling out what is included for the negotiated fee and any additional work will require additional fees? Or should I just negotiate a fee that covers me regardless and if the edits required are less on a particular job, I just have more profit built in?

I am admittedly just starting out and even though I am happy to making decent money at this part time, I want to find ways to avoid this situation in the future. Any thoughts?


"When words become unclear, I shall focus with photographs. When images become inadequate, I shall be content with silence." ~Ansel Adams

  
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bradttu
Senior Member
548 posts
Joined Jul 2008
Location: Odessa, Texas
     
Aug 28, 2013 08:19 |  #2

You are correct. State what your base shoot rate includes and then define what the extras are, in detail, and place a price to each. I say "in detail" because a basic edit to me and you may not be as extensive as what the client is expecting. Spell out what a basic edit is and what a more involved edit is and what that would involve.


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Defining Basic Services?
FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
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