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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 02 Nov 2013 (Saturday) 21:23
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Advice needed on damaged lens

 
rwb2
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Nov 02, 2013 21:23 |  #1

So I had a great day shooting fall colors yesterday. Was hurrying home on my bike and wiped out on some slick pavement. One piece of equipment in my bag got damaged, a Canon 15-85 zoom that I use a lot. It's a bit crooked now and while it's technically, somewhat functional, the damage is serious. Notice the gap next to the focus ring on the bottom of the lens and how the barrel beyond that points up. The electronics all work but focus is WAY off, kind of like a Lensbaby tilt/DOF effect. Pretty ugly.

I know it's hard to say without seeing it up close, but is something like this worth trying to repair? Is it even possible with this kind of damage?

This lens had some off-center focus issues already--it was much softer and had a stronger vignette on one side. The IS seemed to make this worse on some shots. I didn't fully diagnose those faults until after the warranty was up. I wanted to get those repaired, but now with the additional damage it seems I will probably just have to junk this and go with a new one.

Any and all comments & advice sought and graciously accepted.


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RWK
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Nov 02, 2013 21:41 |  #2

Send it in to Canon - they will give you a repair estimate. Got my estimate within 4 hours of Canon getting the package. Alaska to California & backed repaired - 10 days. Should be here Monday. Might be some usable parts in there.


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DreDaze
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Nov 02, 2013 21:59 |  #3

it really doesn't look that bad...and the cost to repair will be considerably less than a new one...so yeah, send it in...get a quote, and you'll have it back in about a week probably...my guess is it's somewhere around $200 to repair


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pwm2
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Nov 02, 2013 22:00 |  #4

It doesn't take much damage to get the lens to look like that. So the material cost is probably acceptable. It's just a question how much time they need - but it would return better than before the accident if you repair it.


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Kanye
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Nov 02, 2013 22:11 |  #5

At least it's not some mighty L glass ^_^

But yeah, sucks.

Try Canon and KEH for replacement/repair.

You should look up other services and get different quotes on it.




  
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rwb2
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Nov 02, 2013 23:24 |  #6

Well, that's sounding more hopeful than I thought. I was disturbed by the previous issues (off-center focus, softness on one side) but the focal range is really versatile & convenient making it ideal for travel & walk-around. If it is really trashed, does Canon buy them for parts or offer credit toward something else?


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RWK
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Nov 03, 2013 00:40 as a reply to  @ rwb2's post |  #7

There's a couple different parts on eBay for that lens. If you are in to it, open it up and see what's wrong. Maybe broken plastic barrels?


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DreDaze
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Nov 03, 2013 00:47 |  #8

RWK wrote in post #16420030 (external link)
There's a couple different parts on eBay for that lens. If you are in to it, open it up and see what's wrong. Maybe broken plastic barrels?

that seams like a massive headache...


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pwm2
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Nov 03, 2013 00:55 |  #9

rwb2 wrote in post #16419926 (external link)
Well, that's sounding more hopeful than I thought. I was disturbed by the previous issues (off-center focus, softness on one side) but the focal range is really versatile & convenient making it ideal for travel & walk-around. If it is really trashed, does Canon buy them for parts or offer credit toward something else?

If Canon repairs the lens, then they will also fix the decentering issues you had before the accident.


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Davidsl222
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Nov 03, 2013 01:53 |  #10

I think Canon's minimum out of warranty charge is $240 which would probably cover everything needed. I just got my 24-70 fixed for the minimum amount.


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joeseph
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Nov 03, 2013 02:08 |  #11

looking at the problem, you've done well not to separate the whole lens (they're designed to break rather than put the full force on the camera mount) Usually when they break in half, they rip one or two of the ribboncables, making the job more expensive. As the folks above have suggested - put it in to Canon & ask them for a quote to fix it, you never know, it might even come back with better adjusted optics than original...


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KirkS518
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Nov 03, 2013 09:58 |  #12

My guess is that one of the female threads in the barrel got stripped out, and it will be a barrel replacement. Ask me how I know.... :/


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DreDaze
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Nov 03, 2013 11:07 |  #13

Davidsl222 wrote in post #16420172 (external link)
I think Canon's minimum out of warranty charge is $240 which would probably cover everything needed. I just got my 24-70 fixed for the minimum amount.

the minimum charge depends on the lens...i'd expect a 24-70mm charge to be more than a 15-85mm


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RWK
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Nov 03, 2013 11:57 as a reply to  @ DreDaze's post |  #14

The 17-85 minimum was $142, including shipping back to me. Should be back tomorrow.


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rwb2
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Nov 03, 2013 11:59 |  #15

Thank you everyone for your feedback and ideas. I will check with Canon and see how it goes. I was just about ready to order a new one since I find this one so useful.


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