If you owned a small business, or even a large business, you may consider amazon evil.
I've owned, ran, bought and sold several small (mom and pop) successful companies. The companies were not successful when we bought them but with a lot of blood, sweat and tears we turned them around.
Customer service, not excuses and finger pointing is what we practiced and still do today. I currently own a successful photography business. I may not be a millionaire, but I don't need to be. I can pay my bills and live my life.
I'm not blind to what an Amazon type company can and has done. Some of it good, some of it bad. Maybe they will push the competition to think outside the box and stop making excuses.
I'm all for shopping local and small companies when it makes fiscal sense. I refuse to pay hundreds of dollars more for something simply because it is '
local' or from a mom and pop store. Does not make fiscal sense to me.
This conversation reminds me of the millions that took place online when digital photography became serious. "It's the death of photography."